We keep our template page up-to-date bringing you more and more CJM templates for all sorts of industries and businesses. This time, we’re introducing 3 new templates: for gym and fitness business, for gas stations and for city visitors! Read on to learn more about each.
Up until this moment, we’ve talked CJM through; what it is, why and when to use it, how not to mess it up and so on and so forth. There’s one thing we saved for later though. And that is a detailed step-by-step guide to customer journey map creation. Let’s fix this here and now, […]
Making a CJM sounds like a great idea, but… where to get data from? In this post, we’ll try to analyze the most popular sources of user data that can be used for your customer journey maps.
Customer journey mapping is the new black in the world of UX. You might have heard a lot about it. It might be that someone pushes you to try it. Before you do, read this post – there is a chance that you don’t need CJM. Though it’s very unlikely.
Customer Journey Mapping is a great technique to use when you want to understand how your business performs from your customers’ standpoint. It allows you to put together all the data you have and order it in a clear and comprehensive way. In this post, we’ll look into what this technique is and why you UXPressia is a great way to build customer journey maps!