Mapping a B2B Customer Journey is a handful - there are so many variables to keep in mind that it becomes overwhelming.
A B2B Customer Journey is often a lot longer than a B2C journey. B2B customer journey have specific stages and touchpoints that you have to understand in order to make successful products and services.
To help you deal with this complexity, we created a free B2B customer journey map template that has all default stages and sections you will need to start mapping ASAP! + check out this free PowerPoint customer journey template for B2B!
Also, make sure you read our ultimate B2B Journey Mapping guide.Sign in to create map
Stephen is a 35 yo mid level manager in an IT company. His company is looking for a new CRM software that will help to achieve better pipeline visibility.