Once I told the doctor I broke my leg in two places. He told me to quit going to those places. So I quit going to that hospital.
Health care is not just about health, it's also about care. Patients are customers who come to you when there’s something wrong, so a good user experience is all the more important for them.
Building a customer journey map will enable you to see your patients’ pain spots and “heal” them. Take our health template that includes all the touchpoints you need to map your patients’ journey and start curing your UX today.
You know what they say - a journey map a day keeps UX troubles away.