Healthcare & Well-Being
Health care is not just about health, it's also about caring. Patients are customers who come to the hospital when there’s something wrong, so a good experience is all the more important for them.
Building a healthcare customer journey map will enable you to see your patients’ pain spots and “heal” them.
Check out our healthcare journey map templates for the touchpoints you need to map your patients’ experience, tips, and ideas for journey improvement, and start curing your CX today.
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