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Сustomer journey mapping and personas templates

We had two folders full of Customer Journey Maps on our drive, 75 customer journey mapping articles, 5 boards from top-notch UX influencers, a drawer half full of paper customer experience map kits, and a whole galaxy of multi-colored pictures, tables, emails, and user feedback.

Bloody hell. We picked up every customer experience map we could get our hands on. Everything to create bazillion of customer journey mapping templates. And once you get locked into a serious customer journey mapping, the tendency is to push it as wide as you can.

After all this madness, we ended up with a pretty bunch of customer journey maps (aka customer experience maps or user experience maps). And all of them are based on the actual experience.

Nothing seems to fit? No worries! Just tell us what you need, and our black belt mappers will craft the perfect sheath for your map!

CJM for Avia Travel
by UXPressia
CJM template for avia travel
CJM for Retail (Food)
by UXPressia
Food retail customer journey map template
CJM for Mobile Radio App
by UXPressia
Mobile radio app journey map template
CJM for Travel (for hotels)
by UXPressia
CJM template for travel preview
CJM for Education
by UXPressia
CJM for Education
CJM for Retail (Auto/ other goods)
by UXPressia
CJM for Retail (Auto/ other goods)
CJM for SaaS
by UXPressia
CJM for SaaS
CJM for e-Commerce
by UXPressia
CJM template for e-Commerce
CJM for Banking/Finance (for business)
by UXPressia
CJM for Banking/Finance (for business)
CJM for Banking/Finance (for people)
by UXPressia
CJM for Banking/Finance (for people)
CJM for Health
by UXPressia
CJM for Health
CJM for Travel (for agencies)
by UXPressia
CJM for Travel (for agencies)
CJM for Games
by UXPressia
CJM for Games
Employee JM
by UXPressia
Employee JM
CJM for Manufacturing
by UXPressia
CJM for Manufacturing
CJM for Telecom
by UXPressia
CJM for Telecom
CJM for Insurance
by UXPressia
Insurance customer journey map template
CJM for Restaurants 2
by UXPressia
CJM for Restaurants 2
CJM for Government/Services
by UXPressia
CJM for Government/Services
CJM for Transport
by UXPressia
CJM for Transport
CJM for Restaurants 1
by UXPressia
CJM for Restaurants 1
CJM for B2B
by UXPressia
Customer journey map template for B2B
CJM for Software
by UXPressia
CJM for Software
CJM for Real Estate
by UXPressia
CJM for Real Estate
CJM for Gas Station
by UXPressia
CJM for Gas Station
CJM for Gym Fitness
by UXPressia
CJM for Gym Fitness
CJM for Cinema
by UXPressia
CJM for Cinema
CJM for Taxi
by UXPressia
CJM for Taxi
CJM for City Visitor
by UXPressia
City visitor customer journey map
CJM for Email Campaigns
by UXPressia
CJM for Email Campaigns
B2B buyer persona
by UXPressia
B2B buyer persona
Empathy map
by UXPressia
Empathy map
CJM for Website Visitor
by UXPressia
website visitor journey map
CJM for Social Media
by UXPressia
CJM for Social Media
CJM for Multiple Personas
by UXPressia
Customer Journey Map for Multiple Personas
CJM for Museum
by UXPressia
CJM template for museum preview
CJM for Delivery
by UXPressia
CJM template for delivery preview
CJM for Multiple Personas in B2B
by UXPressia
CJM for Multiple Personas in B2B
CJM for Wealth Advisor
by UXPressia
CJM template for wealth advisor
CJM for Service Blueprint
by UXPressia
CJM Template for Service Blueprint
CJM for Customer Service Representatives
by UXPressia
CJM template for customer service representatives
Template with Personas Best Practices
by UXPressia
Template with best practices for creating customer personas