Ekaterina Nelidova

A copywriter at UXPressia. She helps you grow your expertise in an easy story-telling way. Lay back and enjoy your time absorbing all the essentials gathered here for you.

Case study: improving financial services customer experience as a team

How can CX specialists spark interest for customer experience mapping among other teams? Read this case study for an unusual…

December 20, 2022

Website visitor journey map + free template

Want to learn how to build a journey map for a website visitor and improve their experience based on the…

July 29, 2022