Build better CX with Chunks

Arrange your CX insights in a structured way. Seamlessly transition from organizing your research findings to mapping out customer journeys and implementing solutions.

Research

Mapping

Planning

Activation

CX chunks functionality
waters
principal
solarity credit union
british council
CAT
makdonalds

Build your research repository

  • Centralize your customer insights in one place and format.
  • Use the research repository as the source of truth to align all your teams.
  • Trace your findings back to the original research data in no time to support your journeys and personas with evidence.
using CX chunks in a persona

Discover common patterns across different journeys

  • Uncover the most critical pain points your customers face and gain profound insights on their experiences
  • Connect your customers’ journeys, problems, and solutions.
journey maps with chunks

Turn your journey maps into roadmaps and task lists

  • Convert ideas and opportunities into defined tasks for your team.
  • Prioritize your efforts based on business and customer values.
  • Clearly define task ownership and status to track the improvements' progress.
using chunks in a journey map

Connect journeys, problems and opportunities into hierarchies

  • Navigate between high-level overviews and detailed insights.
  • Streamline your workflow by linking tasks directly to specific journeys.
Design View with chunks

Save time on your next project with UXPressia Chunks

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