- Base your marketing campaigns upon data-rich persona profiles.
- Tailor your content, marketing, and sales strategies to meet the needs, desires, and interests of your personas.
Have a bird-eye view of the buyer journey, up to conversion and beyond, with marketing journey mapping.
Ignite other departments to enhance customer awareness, retention, and loyalty by focusing on your messaging, content, and product usage.
One of the charms of UXPressia is simplicity. I didn’t have to learn how to use the software. I just started building my customer journey and I think it’s one of the quickest tools I have used.”
Take advantage of detailed marketing persona profiles that provide great insights into your target audience and customer expectations.
Fill in the blanks in your audience’s knowledge with marketing personas. Use the information about target audience segments and research data to create persona profiles and find the voice that resonates with them.
Understand your personas’ goals to address their needs, optimize your marketing funnel for the customer journey, and help your personas do their jobs throughout their journeys, generating more leads, increasing conversion, driving loyalty, and improving your marketing ROI.
Everything you need to create a marketing customer journey map:
10 SVG images to use in your personas and customer journey maps
3 prefilled customer journey mapping examples for your inspiration
Marketing icons set
Fancy a ready-to-go customer journey map template? Or maybe designer-quality customer and buyer persona templates based on market research and full of ideas on where to start and go with your customer journey mapping process? We have it all. 10+ industries, 100+ personas and maps.
You don’t need extra tools to prepare your work for sharing or presenting to other people.
Make your marketing journey maps more graspable and appealing with ready-to-go color schemes that paint your stages with just one click.
Describe marketing persona journeys with a rich Storyboard library with dozens of color and black-and-white illustrations for different industries and cases.
Visualize channels with default and custom icons, enhance readability with formatting tricks, and reflect your audience’s feelings in the emotional graph.
Put your personas’ touchpoints on the map to get a complete picture of every touchpoint throughout the journey, and use them to guide your marketing decisions.
Back up your marketing journey map with extra data dimensions
Present key metrics and research data in the most visual way with pie and bar charts in a dedicated map section.
Track conversion changes across stages by pulling data from web analytics tools (e.g., Mixpanel).
Spice up your marketing journey maps with market reports, surveys, and other important documents.
Embed survey results or other important information like product or service prototypes into your map.
Tune your map content to specific audiences, depending on the level of detail they need.
Display the entire customer journey with all channels and touchpoints, pain points, etc., or focus on particular customer journey stages (e.g., buying journey) or map parts using the Views functionality.
Link related maps (e.g., a high-level map and a journey map for marketing) to quickly navigate between them.
Learn how UXPressia can help your company with marketing journey mapping initiatives