Leverage insurance journey mapping to bring empathy where it’s needed most.
View the same journey from different perspectives to create winning experiences for agents, policyholders, and other parties involved.
Cover the experiences of all participants and identify relations between them with the help of multipersona journey maps.
Get a complete insight into what agents, policyholders, and other parties impacting each other go through, capture their interactions, or compare similar journeys on the same map.
Easily switch between different personas’ perspectives to narrow your focus and get back to the bigger picture easily.
10 svg images to use in your map
36 insurance icons
2 insurance journey map templates
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No journey is the same. Check out our templates to get a general idea of what your customer’s journey might look like and build your own customer journey map for insurance.
Learn how UXPressia can help you with your journey mapping initiatives