Learn how Michelin leverages UXPressia’s Personas tool to improve customer communication and satisfaction while deploying regional projects.
Case Study: How Personas Help Michelin Improve Customer Communication
Customer Experience and Service Design Blog
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UXPressia Academy Case Study: Pushing the Envelope of Traditional Education
Learn how a Professor at Miami University took advantage of UXPressia Academy to teach his students customer journey mapping and get them certified.
How Often Should You Update a Customer Journey Map?
We know one-off customer journey maps are no good. But how often should you update your customer journey map? Get 5 proven strategies in this article.
Case Study: How StepChange Uses UXPressia to Transform the Ways of Working
Learn UXPressia helps StepChange transform the ways of working and start serving more people.
Case Study: How HorizonCX Uses UXPressia to Create Better Maps
Learn how a small agile consultancy uses UXPressia to sell the customer journey mapping methodology to their clientele.
How to Get Stakeholders On Board with Your Journey Mapping Initiative
In this post, you will find helpful tips on how to get much-needed support for journey mapping initiatives in your company.
Update: Workspace Admin Statistics, Product Backlog, and More
We’ve rolled out a few more new features that will give workspace admins more visibility over teammates’ activity in the workspace, enable advanced copying and moving of maps and personas, and take product planning to the whole new level.
Case study: How journey mapping led UrSpectr toward CX transformation
Learn how UrSpectr, a leading provider of legal directories, tackled CX transformation with the help of the UXPressia CX team and UXPressia’s software.
Brand-new dash, better teamwork, and more colors
Today we rolled out UXPressia 4.30 — a huge update our team has been tirelessly working on for months. Read this blog post to learn what’s inside.
