Discover the benefits of building customer journey maps and personas in UXPressia.
New event: building customer journey maps in UXPressia | July 27
Customer Experience and Service Design Blog
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New event: You’ve mapped the buying journey… Now what? | July 20
Learn what are the next steps after you finished mapping your buying journey.
Healthcare journey mapping cheat cards deck
Are you going to build a journey map for your patients? Or just interested in improving their experience but have no idea how? Meet our healthcare journey cheat cards deck that will guide you on this way.
New event: the future of CX is, well, the future
Learn how to use CX as a leadership language to describe your ideas for the future.
Outside in: mapping a buying journey for complex offerings
Want to learn how to map and manage a buying journey and why you should worry about it in the first place? Martyn Lewis shared it in our new article.
New event: improving development experience with story mapping on July 6
Learn how to make use of story mapping for your development team.
New template: new reality travel journey map
Have you been traveling recently? Or maybe someone shared their experience with you? Anyway, you might have a grasp of what today’s travelers face due to COVID-19 restrictions. The rest is covered for you by us in our newest journey map template.
Meet the Touchpoints Library
Meet the Touchpoints Library, a single place to manage and store touchpoints across all of your CJM and persona projects.
New event: designing for behavior change on June 24
Learn how to assess whether an app has what it takes to lead to meaningful behavior change.
