Does your website generate less sales than you expected? Read this article to learn how improving website user journey and flow boos sales.
Website user journey case study: improving the experience to boost sales
Customer Experience and Service Design Blog
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Macadamian case study: Improving the employee journey
Learn how Macadamian’s UX Researchers used their expertise and journey mapping to improve the employee journey at their company
New JM template: E-commerce store email marketing campaign
Meet our new JM template that focuses on an email marketing campaign for an e-commerce store.
New event: Collaborative mapping: how to inspire instead of tire | July 28
Want to learn how to organize and facilitate journey mapping sessions? You’re at the right (web) address.
Journey mapping collaboration basics: Best practices & UXPressia tips
Want to learn how to run successful collaborative journey mapping projects? Then read our new article and don’t miss the next in the series.
Extend your visual power with the new features
New release is here! This time, we brought you a set of new features to take your journey maps and personas to the next visual level and add more depth to the Process & channels section.
Lessons Learned from the Pain and Joy Points of a UX Designer | July 7
Want to find out how to develop a learner’s mindset for your own UX journey? Join our online event.
Employee experience matters: Understand your employee’s journey | June 21
Want to learn how to understand employee experience, map it out, and act on it? Join us at a free online event.
New event: How to organize the collaborative mapping process | June 16
Learn how to plan out the collaborative journey mapping initiative and work on it together with the team.
