Come join us live on Tuesday, January 26 to learn how to generate ideas for your product or service using the Feature Canvas Framework.
Upcoming event: Feature Canvas Framework for product and service ideas
Customer Experience and Service Design Blog
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New JM template: the sneakers store visitor journey map
Have you ever built journey maps with multiple personas? Visualizing interactions between different personas on the same map can help you get valuable and even unexpected insights that you wouldn’t obtain by mapping out separate journeys for each persona.
UXPressia year in review: 2020 🚀
Read this post to learn how far we at UXPressia have come in 2020 and what we have for 2021.
New template: streaming service customer journey map
Can streaming services deliver not just content but also an excellent experience? For sure, they can. Check out our new Streaming Service Customer Journey Map template to learn how to meet your customers’ expectations.
The real experience of transitioning to CX: an interview with Arcelia De La Rosa
Read the interview with Arcelia De La Rosa to learn about her experience of transitioning to CX, its pitfalls, the easiest part of the career change, and her advice to all who think about switching their career to CX.
Updated template: banking for people journey map
We created the banking for people journey map template to help banks better understand their clients and start delivering the experience they are looking for.
Different faces of customer journey mapping: telecom and fintech
UXPressia is hosting a free online event on journey mapping in telecom and fintech.
Case study: how Freeman Capital uses UXPressia to help people build generational wealth
Read our new case study to learn how Freeman Capital uses UXPressia to help everyday people live their best life by closing the wealth gap.
Turn your maps and personas into PowerPoint presentations
Starting today, you can export customer journey maps, personas, and impact maps to PowerPoint.
