Want to know how to get clients’ and managers’ buy-in for your next service design project? Come join our free online event.
New event: how to make stakeholders and clients fall in love with service design
Customer Experience and Service Design Blog
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New event: insurance customer journey mapping case walkthrough
Join our free customer journey mapping webinar to learn how to map comprehensive and insightful customer journeys.
Customer Interview Techniques: a new UXPressia Academy course
Meet the new interactive online course at UXPressia Academy — Customer Interview Techniques.
Join the Power of Interview workshop on Feb 24
Join our 4-hour workshop on Wednesday, February 24, to master the customer interview techniques, sharpen your interviewing skills, and learn how to get valuable insights that you can use.
How to plan and run an online journey mapping workshop
Planning an online journey mapping workshop? Read this blog post first.
Unlock your customer understanding and improve CX with hidden insights
Come join us live on Thursday, January 28, to get a fresh, pragmatic approach to customer insights.
Upcoming event: Feature Canvas Framework for product and service ideas
Come join us live on Tuesday, January 26 to learn how to generate ideas for your product or service using the Feature Canvas Framework.
New JM template: the sneakers store visitor journey map
Have you ever built journey maps with multiple personas? Visualizing interactions between different personas on the same map can help you get valuable and even unexpected insights that you wouldn’t obtain by mapping out separate journeys for each persona.
UXPressia year in review: 2020 🚀
Read this post to learn how far we at UXPressia have come in 2020 and what we have for 2021.
