Customer journey layers are horizontal rows with data in a customer journey map. Here are top 10 most popular layers according to UXPressia statistics.
You can now leave comments on journey maps and personas, get in-app notifications as well as notifications to your Slack on the activity in your artifacts.
A few ways to brand customer journey maps and personas. Breathe life into your deliverables and make it clear right away who they were created for.
Customer journey mapping is all about visualization. To help you make your CJMs even more visual, we make UXPressia storyboard available for free download.
We have compiled a list of customer persona best practices and questions into a single template that you can use for creating insightful customer and buyer personas.
It may not always be obvious how to divide your customer journey into stages. Let’s take a look at how you can identify journey map stages and map them out.
PDF version of your CJM cheat cards is now available for download. Get it now free and use it together with the persona deck for your customer journey maps.
We have made a PDF copy of our Persona cards. Download them for free and use them to generate insights when creating your customer persona.
Here is what can you show next to a journey map that is not the entire persona, but still gives enough background for your map.