Templates Archives – UXPressia Blog

B2C bank customer journey map + free template

Going to build a bank customer journey map? Check our ready-to-go template and feel free to use it to build your case upon.

Katerina Kondrenko

May 13, 2024May 24, 2024

Retail food customer journey: A taste of experience excellence

Have you ever wondered why customers choose one retail store over another? What makes them leave and never come back? Is it an unsuitable location, a bad name, high prices, or a small assortment?

Katerina Kondrenko

May 8, 2024September 23, 2024

How to map a SaaS buyer journey + free template

Can you tell whether your SaaS users are satisfied or accumulate negative impressions to burst and leave you next month? Read the article and build a SaaS buyer journey map to be sure.

Katerina Kondrenko

February 23, 2024October 1, 2024

Patient journey mapping: what it is, its benefits, and how to do it

Discover what is patient journey mapping in healthcare, its benefits, stages, and touchpoints. Learn how to create a patient journey map for improved experiences.

Katerina Kondrenko

December 11, 2023December 18, 2023

User persona vs. buyer persona: differences and a free template

What is a buyer persona and a user persona? Is there any difference between them? In short, there is. But is it big enough for you to care? Let’s find out.

Yuri Vedenin

November 12, 2023December 12, 2023

Customer service representative experience: map it out + free template

Wanna learn how to improve your customer service representative experience? Read the article and use our free template.

Katerina Kondrenko

September 21, 2023October 1, 2024

Employee experience journey map: A complete guide + example + template

Today, we are all obsessed with the experience of the customer. However, few seem to care about employee experience. This makes no sense whatsoever as employees are no less of a driving force for our business than our customers. Let’s see how we can change this!

Arthur McCay

September 1, 2023December 4, 2023

How to build a customer empathy map (example + template)

When it comes to creating products and services that customers love and keep returning to, building higher levels of empathy is crucial. And nothing delivers that quite like Empathy Mapping. Learn all hows and whys in this post.

Anastasia Schebrova

July 24, 2023February 20, 2024

Achieving service excellence: Corporate banking customer journey mapping

Unsure if your corporate banking customer journey is exceptional? Fear not, for there is a foolproof method to put it to the test. Discover the secrets to evaluating and optimizing your customer journey, ensuring that every step of the way is a delightful experience for your valued clients. A ready-to-go template included.

Katerina Kondrenko

April 13, 2023November 9, 2023