UXPressia pricing plans

Powering teams all around the world since 2015. Choose a plan that fits your needs best.

Pay monthly
Pay annually
Best value
Free
us$ 0
A simple way to get started for teams new to UXPressia
Free plan features:
  • Up to 15 tags
    Use up to 5 tags to group your documents on the Dashboard.
  • 3 customer journey maps, personas, and impact maps
    Create 3 designer-quality customer journey maps, 3 impact maps, and 3 personas. Work on it in real time.
  • Pie charts and bar charts
    Represent data in a meaningful way with pie and bar charts. Available in customer journey maps and personas.
  • Multiple personas View
    Unlock an advanced view to compare your personas side by side
  • Email sharing with 1 user
  • Comments
    Leave comments in your maps and personas and start discussions.
  • Export to PNG
    Save your maps and personas as PNG images.
  • Email support
Pro
us$ 36
per user
For consultants and larger teams. Ideal for those who have many long- or mid-term projects
All Free plan features, plus:
  • Unlimited tags
    Use multiple tags to group your documents on the Dashboard.
  • Unlimited customer journey maps, personas, and impact maps
  • Unlimited access to templates
    Choose from dozens of journey map and personas templates for different domains and customize them to your project’s needs.
  • Unlimited chunks
    Use CX chunks to organize your research findings, convert ideas and opportunities from your journeys into tasks, and track their progress.
  • Unlimited email sharing
  • Direct link access with password protection
    Create and share password-protected links to individual documents and documents with a specific tag with others so that they can access your maps and personas without login.
  • Export to vector-based PDF, CSV
    Save your maps and personas as scalable PDFs and CSV files.
  • Presentation mode
  • Integrations via embed code
    Enrich your journey maps and personas with data by embedding videos, boards, prototypes, and other content from third-party services.
  • Custom statuses for documents
    Create custom statuses for your documents to accurately reflect the stages of your project and track progress.
  • Version history
  • User roles and teams
    Organize teamwork by assigning different user roles and permission levels to your teammates.
  • Live chat support
Business
us$ 95
per user
For businesses and consultants seeking advanced tools without enterprise-level procurement
All Pro plan features, plus:
  • Team library
    Create a shared repository of reusable components and files for your team to add to maps and personas.
  • Design View
    Visualize relations between maps and personas in a hierarchical manner by arranging them into levels and displaying relations between them.
  • Branding
    Customize and personalize your maps, personas, and exports to match your branding.
  • Export to PPTX
    Save your maps and personas as PowerPoint files.
  • Google Analytics, Google Sheets, Mixpanel, Slack, Jira, Azure DevOps integrations
  • UXPressia Academy
    Develop and improve your CX and UX skills by taking online self-paced courses at UXPressia Academy.
  • Premium support
Enterprise
Custom pricing
For larger organizations and agencies that need additional control, security, and support
All Business plan features, plus:
  • Azure AD, Okta integration, SSO, MFA
  • Custom domain
  • Separate workspaces
    Allocate contributors across multiple workspaces, ensuring effective organization and access management. The total number of contributors you can have in all workspaces will depend on the subscription plan limit.
  • Trusted domains
    Add trusted domains to allow anyone with an email from these domains to join your workspace.
  • Dedicated account manager, annual account reviews
  • Qualtrics and other custom integrations
  • Security review
  • Procurement

Get started for free, change, or cancel your plan at any time. Compare plans.

AI features

Free
Pro
Business
Enterprise
AI persona generator
Generate detailed personas based on your input using the power of AI
Requests per month
30
60
100
Unlimited
AI persona improver
Enrich your persona with details and ideas, add industry and region specifics, translate it into other languages
Requests per month
Not available
60
100
Unlimited
AI journey map generator
Generate journey maps tailored to your specific case and industry. AI generation supports 50+ languages
Requests per month
30
60
100
Unlimited
AI import from images
Import journey maps and personas created in other tools. Get editable documents in minutes with no manual work
Requests per month
3 documents
5 documents
20 documents
Unlimited
AI persona simulator
Have lifelike conversations with your personas to explore insights, refine ideas, and improve decision-making
Requests per month
Not available
60
100
Unlimited
AI persona photo generator
Generate unique photos for your personas based on the description you provide
Requests per month
Not available
10
Unlimited
Unlimited
AI assistant
Improve your journey maps with AI: translate them into other languages, add region and industry specifics, check spelling, create summaries, and more
Requests per month
Not available
60
Unlimited
Unlimited
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UXPressia for Education

If you are a student or educator, check out this page to learn what we have to offer.

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UXPressia for Nonprofits

We have nonprofit discounts.
Learn more on this page

You are in good company

Deloitte
Philips
The New York Times
The New York Times
Pfizer
Softserve
Nokia
P&G
Fujitsu
Ernst & young
Walt Disney
Dell
Capgemini
Bayer
Michelin
PWC
Magento
Ogilvy
Red Hat
Microsoft
EPAM
Daimler
Financial Times
Huawei
Skyscanner
Lego
Hewlett Packard
Thomson Reuters
Sony
Lindt
BNP Paribas
Comcast
Panasonic
Cited in Customer journey mapping best practice guide
We’re A Hot Vendor In Customer Journey Mapping

Need help with understanding which plan best fits your needs? Book a call to discuss your case and get a personalized demo

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Learn what users say about our customer journey mapping software.

4.8 (78)
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4.5 (22)

Compare plans

General features
Free
Pro
Business
Enterprise
The maximum number of document tags to use in a Workspace
5
Unlimited
Unlimited
Unlimited
The number of editable customer journey maps, personas and impact maps
3 of each
Unlimited
Unlimited
Unlimited
Chunks
Unlimited
Unlimited
Unlimited
AI personas/CJM
AI import from images
AI assistant
AI persona photo generator
Export to PNG
Export to vector-based PDF, CSV
Export to PPTX
Pie charts and bar charts
Multiple personas View
Branding
Integrations via embed code
Google Analytics, Google Sheets, Mixpanel, Slack, Jira, Azure DevOps integrations
Version history
Custom statuses for documents
Qualtrics and other custom integrations
Design View
Sharing & collaboration
Free
Pro
Business
Enterprise
Email sharing
with 1 user
Unlimited
Unlimited
Unlimited
Comments
Password-protected direct link access to individual documents and documents with a specific tag
Presentation mode
Team library
AI features
Free
Pro
Business
Enterprise
AI import from images
AI persona chat
AI personas
AI maps
AI persona photo generator
Security & admin
Free
Pro
Business
Enterprise
User roles and teams
Azure AD integration, SSO, MFA
Custom domain
Separate workspaces
Trusted domains
Security review
Procurement
Support & success
Free
Pro
Business
Enterprise
Email support
Live chat support
Premium support
Dedicated account manager, annual account reviews
Education
Free
Pro
Business
Enterprise
UXPressia Academy

Frequently asked questions

  • Can I change my billing plan or cancel?

  • What form of payment do you accept?

  • What is the billing currency?

  • How will you bill me?

  • Are there any additional charges?

  • What counts as a user?

  • Are your charges prorated?

  • Do I need to buy a subscription to try UXPressia?

  • What file formats are available when exporting maps and personas?

  • How do I switch to a different plan?

  • How does Separate Workspaces feature work?

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