Internet Explorer may degrade your experience with UXPressia. Try something like Chrome, Safari, Mozilla or Edge instead. X
New to customer journey mapping? Take the CJM Fundamentals course!

UXPressia pricing plans

Powering teams all around the world since 2015. Choose a plan that fits your needs best.

Pay monthly
Pay annually
Best value
Free
us$ 0
A simple way to get started for teams new to UXPressia
Free plan features:
  • 1 project
    Work with your distributed team members on your boards in real time.
  • 1 customer journey map, persona, and impact map
    Create a designer-quality customer journey map, impact map, and persona. Work on it in real time.
  • Email sharing with 1 user
  • Export to PNG
    Save your maps and personas as PNG images.
  • Comments
    Leave comments in your maps and personas and start discussions.
  • Email support
Starter
us$ 16
per user
For individuals and small teams running up to 3 customer journey mapping projects in parallel
All Free plan features, plus:
  • 3 projects
    Projects are where your maps and personas are stored. Each project can include one or more maps and personas.
  • 3 customer journey maps, personas, and impact maps
    Create up to 3 journey maps, impact maps, and personas. Group them by projects and enjoy collaboration/collaborate with your team in real time.
  • Unlimited email sharing
  • Direct link access to projects with password protection
    Create and share password-protected links to your projects with others so that they can access your maps and personas without login.
  • Export to vector-based PDF, CSV
    Save your maps and personas as scalable PDFs and CSV files.
  • Presentation mode
  • Embed code support
    Enrich your journey maps and personas with data by embedding videos, boards, prototypes, and other content from third-party services.
  • Pie charts and bar charts
    Represent data in a meaningful way with pie and bar charts. Available in customer journey maps and personas.
  • Multiple personas view
    Unlock an advanced view to compare your personas side by side
  • User roles and teams
    Organize teamwork by assigning different user roles and permission levels to your teammates.
  • Live chat support
Pro
us$ 36
per user
For consultants and larger teams. Ideal for those who have many long- or mid-term projects
All Starter plan features, plus:
  • Unlimited projects
    Create an unlimited number of projects to organize your maps and personas.
  • Unlimited customer journey maps, personas, and impact maps
  • Unlimited access to templates
    Choose from dozens of journey map and personas templates for different domains and customize them to your project’s needs.
  • Branding
    Customize and personalize your maps, personas, and exports to match your branding.
  • Export to PPTX
    Save your maps and personas as PowerPoint files.
  • Team library
    Create a shared repository of reusable components and files for your team to add to maps and personas.
  • Google Analytics, Mixpanel, and Slack integrations
  • Version history
  • Premium support
Enterprise
Custom pricing
For larger organizations and agencies that need additional control, security, and support
All Pro plan features, plus:
  • Azure AD integration, SSO, MFA
  • Custom domain
  • Separate worskspaces
    Create separate workspaces to isolate your teams and organize their work, access, and permissions in an effective way.
  • Custom integrations
  • Access to workshops and special events
    We will reserve the best seats for you and your team to attend our workshops and other events.
  • Feedback on your personas and maps from our consultants
    Would you like to find out whether you’re moving in the right direction with your map and persona? Our consultants will give you feedback on what you already have.
  • Dedicated account manager, annual account reviews
  • UXPressia Academy
    Develop and improve your CX and UX skills by taking online self-paced courses at UXPressia Academy.
  • Security review
  • Procurement

Get started for free, change, or cancel your plan at any time. Compare plans.

Education icon

UXPressia for Education

If you are a student or educator, check out this page to learn what we have to offer.

Non-profit icon

UXPressia for Nonprofits

We have nonprofit discounts.
Learn more on this page

You are in good company

See what our customers say about us

Compare plans

General features
Free
Starter
Pro
Enterprise
Number of editable projects
1
3
Unlimited
Unlimited
Number of editable customer journey maps, personas and impact maps
1 of each
3 of each
Unlimited
Unlimited
Export to PNG
Export to vector-based PDF, CSV
Export to PPTX
Pie charts and bar charts
Multiple personas view
Branding
Embed code support
Google Analytics, Mixpanel and Slack integrations
Version history
Custom integrations
Sharing & collaboration
Free
Starter
Pro
Enterprise
Email sharing
with 1 user
Unlimited
Unlimited
Unlimited
Comments
Direct link access to projects with password protection
Presentation mode
Team library
Security & admin
Free
Starter
Pro
Enterprise
User roles and teams
Azure AD integration, SSO, MFA
Custom domain
Separate worskspaces
Security review
Procurement
Support & success
Free
Starter
Pro
Enterprise
Email support
Live chat support
Premium support
Dedicated account manager, annual account reviews
Education
Free
Starter
Pro
Enterprise
UXPressia Academy
Access to workshops and special events
Feedback on your personas and maps from our consultants

Frequently asked questions

  • Can I change my billing plan or cancel?

  • What form of payment do you accept?

  • What is the billing currency?

  • How will you bill me?

  • Are there any additional charges?

  • What counts as a user?

  • Are your charges prorated?

  • Can I try UXPressia before going Pro?

  • Can I see exported maps and personas?

  • How do I switch to a different plan?

Don’t know which plan suits you best? Write to us and we will help.