UXPressia pricing plans

Powering teams all around the world since 2015. Choose a plan that fits your needs best.

Pay monthly
Pay annually
Best value
Free
us$ 0
A simple way to get started for teams new to UXPressia
Free plan features:
  • Up to 5 tags
    Use up to 5 tags to group your documents on the Dashboard.
  • 1 customer journey map, persona, and impact map
    Create a designer-quality customer journey map, impact map, and persona. Work on it in real time.
  • Email sharing with 1 user
  • Export to PNG
    Save your maps and personas as PNG images.
  • Comments
    Leave comments in your maps and personas and start discussions.
  • Statuses for documents
  • Email support
Starter
us$ 16
per user
For individuals and small teams running up to 3 customer journey mapping projects in parallel
All Free plan features, plus:
  • Up to 15 tags
    Use up to 15 tags to group your documents on the Dashboard.
  • 3 customer journey maps, personas, and impact maps
    You can create 3 journey maps, 3 impact maps, and 3 personas.
  • Unlimited access to templates
    Use templates from our library, which contains 100+ documents filled with valuable information and spans various business domains.
  • Unlimited email sharing
  • Direct link access with password protection
    Create and share password-protected links to individual documents and documents with a specific tag with others so that they can access your maps and personas without login.
  • Direct link access to projects with password protection
    Create and share password-protected links to your projects with others so that they can access your maps and personas without login.
  • Export to vector-based PDF, CSV
    Save your maps and personas as scalable PDFs and CSV files.
  • Presentation mode
  • Embed code support
    Enrich your journey maps and personas with data by embedding videos, boards, prototypes, and other content from third-party services.
  • Pie charts and bar charts
    Represent data in a meaningful way with pie and bar charts. Available in customer journey maps and personas.
  • Multiple personas view
    Unlock an advanced view to compare your personas side by side
  • User roles and teams
    Organize teamwork by assigning different user roles and permission levels to your teammates.
  • Live chat support
Pro
us$ 36
per user
For consultants and larger teams. Ideal for those who have many long- or mid-term projects
All Starter plan features, plus:
  • Unlimited tags
    Use multiple tags to group your documents on the Dashboard.
  • Unlimited customer journey maps, personas, and impact maps
  • Unlimited access to templates
    Choose from dozens of journey map and personas templates for different domains and customize them to your project’s needs.
  • AI personas
    Generate personas based on your input using the power of AI.
  • Branding
    Customize and personalize your maps, personas, and exports to match your branding.
  • Export to PPTX
    Save your maps and personas as PowerPoint files.
  • Team library
    Create a shared repository of reusable components and files for your team to add to maps and personas.
  • Custom statuses for documents
    Create custom statuses for your documents to accurately reflect the stages of your project and track progress.
  • Google Analytics, Mixpanel, Slack, Jira, Azure DevOps integrations
  • Version history
  • Premium support
Enterprise
Custom pricing
For larger organizations and agencies that need additional control, security, and support
All Pro plan features, plus:
  • Design View
    Visualize relations between maps and personas in a hierarchical manner by arranging them into levels and displaying relations between them.
  • Azure AD, Okta integration, SSO, MFA
  • Custom domain
  • Separate workspaces
    Allocate contributors across multiple workspaces, ensuring effective organization and access management. The total number of contributors you can have in all workspaces will depend on the subscription plan limit.
  • AI persona photo generator
    Generate unique photos for your personas based on the description you provide.
  • Qualtrics and other custom integrations
  • Access to workshops and special events
    We will reserve the best seats for you and your team to attend our workshops and other events.
  • Feedback on your personas and maps from our consultants
    Would you like to find out whether you’re moving in the right direction with your map and persona? Our consultants will give you feedback on what you already have.
  • Dedicated account manager, annual account reviews
  • UXPressia Academy
    Develop and improve your CX and UX skills by taking online self-paced courses at UXPressia Academy.
  • Security review
  • Procurement

Get started for free, change, or cancel your plan at any time. Compare plans.

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UXPressia for Education

If you are a student or educator, check out this page to learn what we have to offer.

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UXPressia for Nonprofits

We have nonprofit discounts.
Learn more on this page

Need help with understanding which plan best fits your needs? Book a call to discuss your case and get a personalized demo

Learn what users say about our customer journey mapping software.

Compare plans

General features
Free
Starter
Pro
Enterprise
The maximum number of document tags to use in a Workspace
5
15
Unlimited
Unlimited
The number of editable customer journey maps, personas and impact maps
1 of each
3 of each
Unlimited
Unlimited
AI personas
AI persona photo generator
Export to PNG
Export to vector-based PDF, CSV
Export to PPTX
Pie charts and bar charts
Multiple personas view
Branding
Embed code support
Google Analytics, Mixpanel, Slack, Jira, Azure DevOps integrations
Version history
Custom statuses for documents
Qualtrics and other custom integrations
Design View
Sharing & collaboration
Free
Starter
Pro
Enterprise
Email sharing
with 1 user
Unlimited
Unlimited
Unlimited
Comments
Password-protected direct link access to individual documents and documents with a specific tag
Presentation mode
Team library
Security & admin
Free
Starter
Pro
Enterprise
User roles and teams
Azure AD integration, SSO, MFA
Custom domain
Separate workspaces
Security review
Procurement
Support & success
Free
Starter
Pro
Enterprise
Email support
Live chat support
Premium support
Dedicated account manager, annual account reviews
Education
Free
Starter
Pro
Enterprise
UXPressia Academy
Access to workshops and special events

Frequently asked questions

  • Can I change my billing plan or cancel?

  • What form of payment do you accept?

  • What is the billing currency?

  • How will you bill me?

  • Are there any additional charges?

  • What counts as a user?

  • Are your charges prorated?

  • Do I need to buy a subscription to try UXPressia?

  • What file formats are available when exporting maps and personas?

  • How do I switch to a different plan?

  • How does Separate Workspaces feature work?

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