Visualize your customer journey in minutes - no designers required.
Eliminate pain points in your service and win more customers.
Share and collaborate with your teammates from across the globe.
Export to high-resolution PNG & PDF to present your insights in the best possible way.
Visualize insightful and authentic user personas for your journey maps.
Get a single view of your customer among the team.
Define user archetypes and design for their needs to increase loyalty and conversion.
Integrate personas with the customer journey mapping tool to create an ecosystem for developing an outstanding user experience.
Align your team activities with overall business objectives and make better roadmap decisions with Impact Map Online.
Prevent scope creep and over-engineered solutions and see the big picture at an early stage.
Collaborate with your team in real time, downloads impact maps and present your strategy to the stakeholders.
Get the best of customer journey mapping! Visualize and improve user experience across touchpoints in multi-channel interactions, easily make changes, and export to PDF and PNG.
Share user experience maps, personas and impact maps with your team, collaborate, and improve customer experience together using CJM and Personas Online tools.
Use default sections, customer journey mapping templates, or create something unique. Add as many stages as you like. Enjoy the flexibility of CJM and Persona Online Software!