Get a holistic view of your organization's customer journeys and journey mapping initiatives. Standardize your maps and tailor them to different audiences and perspectives.
UXPressia is a game-changer. Our journey mapping processes used to involve a mix of documents in different formats and different storage solutions. With UXPressia, we solved this problem. It became one digital environment for all our maps and personas.
Create map templates to match the organization’s needs. Ensure all journey maps have a consistent layout and design and are recognizable to everyone.
In UXPressia’s journey mapping tool, you can choose from 20 sections with different content types:
Set up a team library of custom icons, illustrations, files, journey stage titles, and touchpoints to reuse across maps and save your time.
Our customer journey mapping tool has an extensive template library for different industries and popular use cases. Find a customer journey map template that fits your project and customize it in the CJM tool.
Want to know how our journey mapping software can help you with customer experience initiatives?
Save time by doing your presentation right in the journey mapping tool to make necessary edits as you go. All updates you make in the map content will show on the fly across all devices.
Make customer journey maps online, save them into other formats to pass them on to other software or store them on your device — export maps as PDF, PNG, CSV files, or PPTX presentation slides.
Download scalable PDFs to print maps out and hang them on a wall.
Download export examples: PNG, PDF, CSV, and PPTX.
UXPressia is more than customer journey software. We help our users get started with mapping and give them an opportunity learn expert tips from experienced mappers from all over the world.
UXPressia's tools allow me to concentrate on understanding the user experience so I can map solutions to it each step of the way. Your customer service is great. I feel like I have a partner wanting my business to succeed.
I needed a web-based journey mapping and persona development tool that was effortless. UXPressia is all that much more. The work flow is super easy. The customer service is solid. And it is helping me get my job done effectively.
UXPressia is a flexible user-friendly intuitive solution that provides a clear understanding of a customer's journey. The tool does an outstanding job of highlighting specific parts of the journey that can be improved upon to enhance the overall customer experience. The use of templates and customizable branding makes exporting Customer Journey Maps and Personas easy for executive presentations.
UXPressia is a fantastic tool for mapping the customer's journey. I dare say not only that but also the creation of personas and impact maps. So wonderful. I needed a tool in which I could create a custom map of the customer's journey, and I found all this in UXPressia.
Everything you wanted to know about UXPressia’s user journey mapping tool.
