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Case Studies

See how real teams use UXPressia to map customer journeys, build personas, and improve CX.

Case study: Driving profit in the educational business by focusing on interactions

Learn how Daniel Ramos improved family interactions at Colégio Arvense through customer journey mapping, leading to a 33% increase in student acquisition and higher satisfaction rates. Discover the strategies that are inspiring other schools to follow suit.

Katerina Kondrenko

August 13, 2024May 29, 2026

Website user journey case study: improving the experience to boost sales

Does your website generate less sales than you expected? Read this article to learn how improving website user journey and flow boos sales.

Katerina Kondrenko

August 8, 2022May 28, 2026

How American Equity expands its digital presence with UXPressia

Discover how a leader in the fixed index annuities industry uses UXPressia to run digital experience initiatives.

Elena Sinekovich

April 28, 2022August 16, 2022

How Captivation Agency runs successful digital projects with UXPressia

Want to learn how Captivation Agency ideates and runs digital projects with the help of UXPressia? Read our new case study.

Katerina Kondrenko

March 29, 2022August 18, 2022

Case study: how Freeman Capital uses UXPressia to help people build generational wealth

Read our new case study to learn how Freeman Capital uses UXPressia to help everyday people live their best life by closing the wealth gap.

Kristina Margulets

December 3, 2020November 13, 2023

Case Study: How personas help Michelin improve customer communication

Learn how Michelin leverages UXPressia’s Personas tool to improve customer communication and satisfaction while deploying regional projects.

Tanya Levdikova

March 18, 2020March 10, 2025

UXPressia Academy Case Study: Pushing the Envelope of Traditional Education

Learn how a Professor at Miami University took advantage of UXPressia Academy to teach his students customer journey mapping and get them certified.

March 9, 2020March 10, 2025

Case Study: How StepChange uses UXPressia to transform the ways of working

Learn UXPressia helps StepChange transform the ways of working and start serving more people.

Tanya Levdikova

February 24, 2020March 10, 2025

Case Study: How HorizonCX Uses UXPressia to Create Better Maps

Learn how a small agile consultancy uses UXPressia to sell the customer journey mapping methodology to their clientele.

Tanya Levdikova

February 18, 2020August 16, 2022

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