Tanya Levdikova is Head of Content at UXPressia, a customer experience mapping platform. A content strategist with 10+ years in B2B SaaS and tech, she leads content strategy and contributes to acquisition, product releases, and marketing automation. She also studies how companies structure their customer experience by mapping public journeys to spot gaps and missed opportunities in messaging, funnels, and lifecycle communication.
Meet AI source traceability in UXPressia. Whenever you generate a map, persona, or insight, you will see the source document that AI used to generate the content.
Join UXPressia’s AI webinar to learn how to speed up and enhance your journey mapping and persona creation workflow and move from mapping to acting faster.
AI journey mapping can help you speed up your customer experience activities. Curious to learn how? Read our new post about AI-powered journey mapping.
Discover how to use Reports in UXPressia to analyze workspace data, prioritize CX work, connect CX data, and uncover actionable insights across your data.
How is a digital customer journey different from a traditional one? What metrics should a busines track at each stage? Finf answers to these and other questions in the article.