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Tanya Levdikova
Tanya Levdikova is Head of Content at UXPressia, a customer experience mapping platform. A content strategist with 10+ years in B2B SaaS and tech, she leads content strategy and contributes to acquisition, product releases, and marketing automation. She also studies how companies structure their customer experience by mapping public journeys to spot gaps and missed opportunities in messaging, funnels, and lifecycle communication.

Join the UXPressia AI webinar on December 3

Join UXPressia’s AI webinar to learn how to speed up and enhance your journey mapping and persona creation workflow and move from mapping to acting faster.

Digital customer journey — the ultimate guide

How is a digital customer journey different from a traditional one? What metrics should a busines track at each stage? Finf answers to these and other questions in the article.