Learn how the AI Journey Assistant can help you accelerate your journey mapping by updaing the map, finding patterns, generating insights and one-pagers, and more.
Meet UXPressia’s AI Journey Assistant
Connect your maps and personas with business KPIs
Learn how to use our integration with Google Sheets to pull CX, business, and other metrics to your maps and personas.
Journey mapping sources for beginners: a compilation
Looking for helpful sources to get started with your journey mapping project? Look no further! We’ve got a perfect compilation right here.
Creating a Persona — a step-by-step guide with tips and examples
Wanna create a persona? Let’s do it together, one step at a time. This comprehensive walkthrough will serve as your go-to resource for crafting top-notch personas whenever you need them.
Make customer journey maps visual
Why make customer journey maps visual when you can just use an excel spreadsheet? There’s a longs list of whys. And we’ll cover them here along with hows.
What a customer journey map repository is and how to build one
Creating a customer journey map repository is a critical step toward successful customer journey management. Learn what it is and how to build one.
How to build a customer empathy map (example + template)
When it comes to creating products and services that customers love and keep returning to, building higher levels of empathy is crucial. And nothing delivers that quite like Empathy Mapping. Learn all hows and whys in this post.
How to run a customer journey mapping workshop
Are you ready to take your customer experience strategy to the next level? Then you need to check out our latest how-to guide!
Multiple Personas on one customer journey map
We used to think 1 persona was enough for a CJM. If journeys are similar, why have more maps? Let’s see why & how you should use multiple personas for CJM.
