In this guide, we’ll go through the process step by step and create an impact map example from scratch.
How to create an impact map in 7 easy steps
Customer Experience and Service Design Blog
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Website visitor journey map + free template
Want to learn how to build a journey map for a website visitor and improve their experience based on the map built? Read the article.
New event: UXPressia platform updates: Team Library, Feb 17
Learn how to use Team Library in UXPressia, a customer journey mapping and personas creation tool.
Give voice to your comments, use shared document library, and more…
See what the new release has brought to us: audio comments, the Document library, reactions & dot voting, and other updates and improvements.
End-to-end employee journey + mapping template
Are you going to build an employee journey map? Read this article first to wrap your mind around the methodology. Lots of ideas, tips, and a comprehensive template to use included.
How to create prototypes with user journey maps
Want to learn how to test concepts and validate UX design ideas with the help of journey mapping? Read the guest post written by Maria Siewierska, Online Marketing Specialist at UXPin.
UXPressia year in review: 2021 ✨
Another year is almost over. Let’s look back together and celebrate the best that we will definitely take with us in 2022.
Free whitepaper: employee journey mapping
Our new whitepaper is applicable to any industry and business. Read it to learn why employee experience is vital and how to approach employee journey mapping in the most efficient way.
Retail food customer journey: updated CJM template
Have you ever wondered why customers choose one retail store over another? What makes them leave and never come back? Is it an unsuitable location, a bad name, high prices, or a small assortment?
