Looking for a visual guide into Customer Journey Mapping? Look no further! 😉 We’ve made this nice infographic for all of you who prefer pictures over text. Enjoy!
Customer Journey Mapping Guide in 1 Picture
Customer Experience and Service Design Blog
Case Study: Maya Grossman from Colu
An interesting case study from Maya Grossman of Colu. Maya tells of her experience with UXPressia and how CJM Online saved her time and effort.
Update: Better Personas Name Generator and Copying Projects
A new UXPressia release is here and it features a better personas name generator, copying projects as well as a few visual improvements in CJM online.
New CJM Templates: Real Estate, Taxi, Soft and Cinema
We’ve made 4 new CJM templates for real estate, taxi companies, the software industry and for the movies! They’re free so grab them and make awesome UX!
Update: Impact Map Export, Auto-sharing and Invoices
Yup, another Thursday, another update. Say hello to impact map export (hooray!), auto-generated invoices, auto-sharing and a page with release notes!
New CJM Templates: Gas Station, Gym and City Visitor
Free customer journey map templates for gas stations, tourists and gym/fitness business. Download these CJM templates for free in pdf or png.
Update: Up Up and Undo!
In this update we refined the dashboard, ability to restore deleted projects and files, new social icons and better export for CJM!
Want a 6 months Pro Subscription for free?
Today we’re launching a contest where we’ll be giving away 3 subscriptions to UXPressia Pro plan. One, three and six months of all pro features for a case study from you! Dead serious. Just read on!
How to Create a Persona in 7 Steps – A Guide with Examples
We’ll go through the entire process of persona creation step by step. Use it as a reference to make your own personas in the future!
