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Updated CJM Template for Avia Travel: The Sky’s No Limit
You can now find a detailed, stage-by-stage customer journey of the business class passenger in the template.
User Research for Beginners: Best Courses and Books
Finding valuable learning sources may be a challenging task for a user research beginner. In this post, we collected online courses and books where you will find all the necessary info to get started.
UXPressia Research Group Launch
This summer, we have launched a user research group and we invite you to join it and share your ideas and insights with us. Help UXPressia become better!
Update: UXPressia Custom Views and New Text Editor
New updates to UXPressia: custom views to choose which of the stages and sections will be visible. Plus, a new text formatter with storyboard inside.
Customer Journey Mapping Research Report 2019
A quick overview of the Customer Journey Mapping Report prepared by UXPressia team. The report is based on results of the survey we conducted this May.
Top 10 Customer Journey Layers Backed by Statistics
Customer journey layers are horizontal rows with data in a customer journey map. Here are top 10 most popular layers according to UXPressia statistics.
No Comments? Yes Comments!
You can now leave comments on journey maps and personas, get in-app notifications as well as notifications to your Slack on the activity in your artifacts.
How to Brand Customer Journey Maps and Personas
A few ways to brand customer journey maps and personas. Breathe life into your deliverables and make it clear right away who they were created for.
