Have you ever built journey maps with multiple personas? Visualizing interactions between different personas on the same map can help you get valuable and even unexpected insights that you wouldn’t obtain by mapping out separate journeys for each persona.
Read this post to learn how far we at UXPressia have come in 2020 and what we have for 2021.
Can streaming services deliver not just content but also an excellent experience? For sure, they can. Check out our new Streaming Service Customer Journey Map template to learn how to meet your customers’ expectations.
Read the interview with Arcelia De La Rosa to learn about her experience of transitioning to CX, its pitfalls, the easiest part of the career change, and her advice to all who think about switching their career to CX.
We created the banking for people journey map template to help banks better understand their clients and start delivering the experience they are looking for.
UXPressia is hosting a free online event on journey mapping in telecom and fintech.
Read our new case study to learn how Freeman Capital uses UXPressia to help everyday people live their best life by closing the wealth gap.
Starting today, you can export customer journey maps, personas, and impact maps to PowerPoint.
This month, we expanded the export functionality, introduced a bunch of new icons for channels, and redesigned the “Add Section” popup.