Live interview with Arcelia De La Rosa about transitioning career to CX from an educational background.
Join our live interview with Paul Lopushinski, the founder of Playficient, to learn how to map employee journeys.
Learn how to achieve better growth for digital products and explore new opportunities with an experimental approach at our event with Ana Oarga.
This article is based on the patient journey mapping talk by Anneke Rijk where she shared some pragmatic, hands-on tips about the journey mapping in healthcare, as well as dos and don’ts.
Learn how your marketing team can leverage journey mapping to drive better customer experience.
Meet our new JM template that focuses on an email marketing campaign for an e-commerce store.
UXPressia 4.38 is out! Check out the new features: global font settings, font settings for CJM stages, substages, and section titles, a new CJM section, and more.
Martina Mitz explains experience mapping and describes the difference between journey maps, service blueprints, mental model diagrams, and cases when each of these maps will add maximum value.
We’re running a series of free online events focused on customer interview techniques this month.