Dive into the behavior analysis with the UX Psychologist and enhance empathy towards potential customers and users.
New event: behavior analysis with Martina Mitz on June 17
Customer Experience and Service Design Blog
Follow us:
Customer journey mapping research report 2020
Download our new research report to learn what types of journey mappers there are, how they works, what they include in their maps, and more.
Journey Mapping Ideation Strategies workshop on June 29
Learn unique idea generation strategies for working with your customer journey map.
New event: journey mapping in healthcare marketing on June 10
Learn 10 simple Do’s and Don’ts for more effective journey mapping and how journey maps can help you understand your audience.
11 customer journey mapping mistakes
In this post, we will look at 11 common mistakes that don’t allow you to build effective journey maps. And learn how to avoid them.
Join the UXPressia affiliate program
Join the UXPressia Affiliate Program to earn an attractive commission each time your referral creates a paid account.
New event: improving onboarding with employee journey mapping
Learn how to use employee journey mapping to improve your employee onboarding experience.
Creating PowerPoint presentations from UXPressia
Learn how to create PowerPoint presentations from maps and personas you build in UXPressia.
New event: building customer journey maps in UXPressia
Discover the benefits of building and designing customer journey maps and personas in UXPressia.
