This summer, we have launched a user research group and we invite you to join it and share your ideas and insights with us. Help UXPressia become better!
UXPressia Research Group Launch
Customer Experience and Service Design Blog
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Update: UXPressia Custom Views and New Text Editor
New updates to UXPressia: custom views to choose which of the stages and sections will be visible. Plus, a new text formatter with storyboard inside.
Customer Journey Mapping Research Report 2019
A quick overview of the Customer Journey Mapping Report prepared by UXPressia team. The report is based on results of the survey we conducted this May.
Top 10 Customer Journey Layers Backed by Statistics
Customer journey layers are horizontal rows with data in a customer journey map. Here are top 10 most popular layers according to UXPressia statistics.
No Comments? Yes Comments!
You can now leave comments on journey maps and personas, get in-app notifications as well as notifications to your Slack on the activity in your artifacts.
How to Brand Customer Journey Maps and Personas
A few ways to brand customer journey maps and personas. Breathe life into your deliverables and make it clear right away who they were created for.
Free Storyboard Images for Customer Journey
Customer journey mapping is all about visualization. To help you make your CJMs even more visual, we make UXPressia storyboard available for free download.
Customer Persona Best Practices + Template
We have compiled a list of customer persona best practices and questions into a single template that you can use for creating insightful customer and buyer personas.
How to Define Stages in Journey Maps
It may not always be obvious how to divide your customer journey into stages. Let’s take a look at how you can identify journey map stages and map them out.
