Looking to upskill in customer journey mapping? Whether you're new to it or already have some experience, this webinar will take you step-by-step through building impactful journey maps that accurately capture your customers' journeys.
Join us on October 1 for an engaging, hands-on session where we’ll build a customer journey map from scratch using a real-world example from the car subscription industry.
You’ll gain practical insights that you can directly apply to your mapping projects, all while working within UXPressia, a powerful tool that simplifies the journey mapping process.
👨🏫 Expect to…
- Get familiar with the key elements of customer journey mapping.
- Watch a live step-by-step creation of a journey map.
- Identify critical stages and explore a journey map's sections.
- Learn how to visualize your customer’s journey and pinpoint areas for improvement.
- Work alongside other participants as we bring a journey map to life using UXPressia.
By the end of the session, you'll understand how to create a detailed journey map and have a practical example to guide your future projects.
❓ Will there be a Q&A? Absolutely.
📹 Will we record the event and send it to all registered participants? You bet.
So don't hesitate to sign up now!
