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Customer Experience and Service Design Blog
Create Service Blueprint in UXPressia
We’re always looking for new ways to use CJM. In this post, we’ll try to use our customer journey map online tool for creating a service blueprint.
Updates: More Customization for Personas and CJM
Visualization plays one the most important roles in the process of creating an outstanding user experience. And this little update is all about colors and visuals.
Updates: Personas Photo Generator & User Management
Whale of an update! This time it is a photo generator for personas and user management we’re bringing to you. Sounds intriguing? Let’s have a closer look.
What is Impact Mapping and Why Do You Need It?
Impact mapping is a strategic planning technique that lets your team set business goals and visualize the way and the means to achieve these goals.
What Are Persona Alternatives?
Are there any alternatives to making a persona? We have URS, Empathy maps, and User stories…but are they really good alternatives? Let’s see.
How Many Personas is Enough?
How many personas should you have? One? Five? A dozen? Are there any standards? Let’s tackle these questions together in this post.
You Can Make Task Grid in UXPressia!
Looking for a magic task grid maker? UXPressia has something to offer to you. Check out this how-to post, maybe it’s there!
Updates: New CJM Section and Help Chat
Today, we are bringing you another load of new features! Yes, we’ve just rolled out a few updates that will certainly level up the experience you get when working with UXPressia. Feel like taking a quick tour around the Update City? We do!
