We built a new online event ettendee journey map template. Check it out if you want to learn all the do’s and don’ts for organizing and hosting online events of all kinds and sizes.
Learn 4 tips for creating living and breathing customer journey maps from Noz Urbina.
Home24 implemented the design thinking methodology to increase their customer satisfaction and shared some insights about improving customer experience in e-commerce.
We built this customer support JM template to help you deliver best possible experience on this stage.
Meet our new free CJM idea generation strategies cards. Use them to enrich your brainstorming process when working on your customers’ journeys.
We built the donor journey map template to help charities and nonprofits improve their donor experience.
Our next event from Journey Mapping Talks series is dedicated to personas. Come to learn how to build and use them properly.
UXPressia Academy launched a new Personas Course for everyone who is interested in personas and wants to learn to build and use them properly.
Read an interview about mapping healthcare experience with Jennifer Fraser, Director of User Experience at Macadamian.