UXPressia Blog

New event: Telehealth CX meets process mapping | June 25

Many organizations struggle to create seamless customer experiences due to misaligned strategies and processes. On June 25, join Brenda Batista-Mollohan, Founder of Inspiring Company Culture, as she shares invaluable sector insights.

Katerina Kondrenko

June 13, 2024June 19, 2024

Level up your mapping with Chunks | June 18

Are you tired of drowning in a sea of customer experience data, struggling to navigate through various sources, and duplicating information across multiple customer journey maps? Say goodbye to the chaos and embrace a streamlined approach with the latest enhancements to the UXPressia platform. And with our new online event…

Katerina Kondrenko

June 4, 2024June 4, 2024

Use Chunks to organize your CX insights

Meet our big update — CX Chunks. This new functionality makes experience data management and journey mapping a breeze.

Katerina Kondrenko

May 27, 2024September 4, 2024

Customer behavior in retail stores: Why businesses should care

Explore the significance of understanding retail customer behavior for businesses. Learn about buying behavior patterns and stages, discover how to gather data on consumer behavior in retailing and use these insights to drive business growth.

Katerina Kondrenko

May 21, 2024October 1, 2024

Retail customer journey: Definition, stages, examples, templates

Learn what a retail customer journey is and explore its stages. Discover how to create a customer journey map for your retail store and improve the shopping experience. Get practical examples and templates to guide you through the process.

Katerina Kondrenko

May 17, 2024September 18, 2024

New event: One Map, Multiple Journeys | May 29

That’s the return of our highly requested webinar on multi-persona journey maps. Register now not to miss it out!

Katerina Kondrenko

May 15, 2024May 15, 2024

B2C bank customer journey map + free template

Going to build a bank customer journey map? Check our ready-to-go template and feel free to use it to build your case upon.

Katerina Kondrenko

May 13, 2024May 24, 2024

Retail food customer journey: A taste of experience excellence

Have you ever wondered why customers choose one retail store over another? What makes them leave and never come back? Is it an unsuitable location, a bad name, high prices, or a small assortment?

Katerina Kondrenko

May 8, 2024September 23, 2024