Let’s create an Impact Map for a coffee house. We’ll go through the process step by step. By the end of this tutorial, you’ll be the Impact Mapping expert.
Creating CJM is a challenging task. It’s not just about doing it right. Sometimes your CJM gets so complicated that it is impossible to fit it into one map.
Hey there, UXPressia friends! We’re giving away a ticket to the Soap content conference! Read more and take a crack at winning a free ticket to this awesome event.
We’re always looking for new ways to use CJM. In this post, we’ll try to use our customer journey map online tool for creating a service blueprint.
Visualization plays one the most important roles in the process of creating an outstanding user experience. And this little update is all about colors and visuals.
Whale of an update! This time it is a photo generator for personas and user management we’re bringing to you. Sounds intriguing? Let’s have a closer look.
Impact mapping is a strategic planning technique that lets your team set business goals and visualize the way and the means to achieve these goals.
Are there any alternatives to making a persona? We have URS, Empathy maps, and User stories…but are they really good alternatives? Let’s see.
How many personas should you have? One? Five? A dozen? Are there any standards? Let’s tackle these questions together in this post.