UXPressia is hosting a webinar on multiple personas journey maps
Customer Experience and Service Design Blog
UXPressia Black Friday sale 2020: 40% off
Enjoy UXPressia Black Friday Sale 2020: 40% off UXPressia PRO and the Customer Journey Mapping course at UXPressia Academy.
Updated template: banking for business journey map
Check out the Banking for Business CJM Template to find out possible stages of your clients’ journey, their goals, expectations, pain points, and the opportunities you have to improve their experience.
Employee experience journey mapping: how to do it right
Are you going to build your first employee experience journey map? Read what Paul Lopushinsky, an EX mapping expert, has to say first.
Journey mapping in marketing: how to drive a better CX
The interview with Jennifer Lund about leveraging journey mapping to drive better customer experiences.
Three November events to add to your calendar
Three free online events from UXPressia covering different aspects of journey mapping.
New Event: Power of Interview Workshop
Join the Power of Interview workshop to learn and practice customer interview skills to get more quality insights for your product or service.
Transitioning to Customer Experience: Interview with Arcelia De La Rosa
Live interview with Arcelia De La Rosa about transitioning career to CX from an educational background.
Mapping Employee Experience Event with Paul Lopushinsky
Join our live interview with Paul Lopushinski, the founder of Playficient, to learn how to map employee journeys.