Customer Experience and Service Design Blog

A Free Ticket to Soap! Conference

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Hey there, UXPressia friends! We’re giving away a ticket to the Soap content conference! Read more and take a crack at winning a free ticket to this awesome event.

What Are Persona Alternatives?

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Are there any alternatives to making a persona? We have URS, Empathy maps, and User stories…but are they really good alternatives? Let’s see.

How Many Personas is Enough?

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How many personas should you have? One? Five? A dozen? Are there any standards? Let’s tackle these questions together in this post.