New update is here! In this update we added a better and more flexible sharing functionality and a few cool visual improvements.
Update: New Sharing Functionality
Customer Experience and Service Design Blog
How to create an Impact Map in 4 easy steps?
Let’s create an Impact Map for a coffee house. We’ll go through the process step by step. By the end of this tutorial, you’ll be the Impact Mapping expert.
What if my CJM is too Big and Complex?
Creating CJM is a challenging task. It’s not just about doing it right. Sometimes your CJM gets so complicated that it is impossible to fit it into one map.
A Free Ticket to Soap! Conference
Hey there, UXPressia friends! We’re giving away a ticket to the Soap content conference! Read more and take a crack at winning a free ticket to this awesome event.
Create Service Blueprint in UXPressia
We’re always looking for new ways to use CJM. In this post, we’ll try to use our customer journey map online tool for creating a service blueprint.
Updates: More Customization for Personas and CJM
Visualization plays one the most important roles in the process of creating an outstanding user experience. And this little update is all about colors and visuals.
Updates: Personas Photo Generator & User Management
Whale of an update! This time it is a photo generator for personas and user management we’re bringing to you. Sounds intriguing? Let’s have a closer look.
What is Impact Mapping and Why Do You Need It?
Impact mapping is a strategic planning technique that lets your team set business goals and visualize the way and the means to achieve these goals.
What Are Persona Alternatives?
Are there any alternatives to making a persona? We have URS, Empathy maps, and User stories…but are they really good alternatives? Let’s see.
