This summer, we have launched a user research group and we invite you to join it and share your ideas and insights with us. Help UXPressia become better!
New updates to UXPressia: custom views to choose which of the stages and sections will be visible. Plus, a new text formatter with storyboard inside.
A quick overview of the Customer Journey Mapping Report prepared by UXPressia team. The report is based on results of the survey we conducted this May.
Customer journey layers are horizontal rows with data in a customer journey map. Here are top 10 most popular layers according to UXPressia statistics.
You can now leave comments on journey maps and personas, get in-app notifications as well as notifications to your Slack on the activity in your artifacts.
A few ways to brand customer journey maps and personas. Breathe life into your deliverables and make it clear right away who they were created for.
Customer journey mapping is all about visualization. To help you make your CJMs even more visual, we make UXPressia storyboard available for free download.
We have compiled a list of customer persona best practices and questions into a single template that you can use for creating insightful customer and buyer personas.
It may not always be obvious how to divide your customer journey into stages. Let’s take a look at how you can identify journey map stages and map them out.