AI for CX. From journeys
to insights and action

Practical AI that surfaces insights from journey maps, personas, and CX data,
helping you move faster from understanding the experience to improving it.

Move from manual work to actual improvement

Turn scattered data into journey maps and personas in minutes, not weeks.
Surface journeys, personas, touchpoints, and CX data to quickly answer your questions about the customer experience.
Automate manual work across your mapping process and focus on delivering measurable outcomes.

turning CX data into maps, personas, and insights with AI

Instantly connect personas and journeys with research

Turn surveys, interviews, and raw research into data-backed personas and journey maps.
With AI-powered updates, ensure your maps stay living documents, reflecting the latest evidence and findings.

connecting CX research with customer journeys and personas using AI

Polish content with AI assistance

Edit, improve, and customize content for different audiences, regions, and contexts with intelligent AI tools.

Fix grammar
Expand
Shorten
Rephrase
Translate
Simplify
Adjust tone
Create quotes
Region-specific
Add examples
Industry-specific

improving journey map and persona content with AI

Communicate with personas and maps

With AI support, bring customer perspective into every workshop, discussion, and planning session.
Quickly get up to speed with summaries and presentation-ready pitches based on your CX asset.
Preview how product or service changes would reshape the customer journey through simulation.
Identify quick improvements and draft action plans based on your journey map.

communicating with customer personas and journey maps using AI simulations

Create branded storyboards for CX storytelling

Turn multi-stage journeys into stories people grasp at a glance.
Skip stock images and long design cycles with storyboards tailored to your journey, persona, and brand.
Build empathy by visualizing key touchpoints and pain points.
Highlight contrasting experiences and align decisions.

creating custom storyboards for customer journeys with AI

PREMIUM ADD-ON

Upgrade your mapping with AI boost

Unlock an advanced AI layer for deeper insights and automated journey management.
Available as an add-on on request. Contact sales@uxpressia.com for the details.

Turn CX data into actionable insights

Turn workspace-wide CX data into clear patterns, priorities, and insights you can act on.
Trace every insight back to the journeys, personas, and research behind it.
Faster understand what to improve and which actions make sense next.
Automatically convert findings into draft tasks and CX work items.

Bring AI-powered journey mapping
and personas to your CX team

AI for CX. From journeys to insights and action