Dear members of UXPressia family, We’ve been working insanely hard for the last few months skipping brunches and lunches so…
When you hear about customer journey mapping, it's hard to skip the word "touchpoint". It comes up quite often. What…
Customer journey mapping looks like a great technique. From the first glance, it might look too good to be true.…
What exactly does CJM help you accomplish? Why is there a need for doing customer journey mapping in the first…
What are personas? Why would you want to create them? In this article, we're going to dive into the concept…
Making a CJM sounds like a great idea, but... where to get data from? In this post, we'll try to…
Customer journey mapping is the new black in the world of UX. You might have heard a lot about it.…
Customer Journey Mapping is a great technique to use when you want to understand how your business performs from your…