Asynchronous collaborative journey mapping—fact or fiction | Sept 27

September 13, 2022

Want to keep everyone on track when working on journey maps asynchronously? This event is for you.

Cinema customer journey: visualize it to improve + free template

September 6, 2022

Want to increase retention of your cinema visitors? Then think about improving their experience with the help of customer journey…

Collaborative journey mapping: synchronous collaboration

August 30, 2022

There are many advantages of synchronous collaboration in journey mapping. Ready to learn them all and see the examples? Then…

New event: Using diary studies in customer journey mapping | Sep 15

August 26, 2022

Wanna learn how Blackline ran a low-cost diary study to create heavily data-informed personas and customer journey maps? Read on!

How to stop losing customers using customer journey maps

August 23, 2022

Have no idea why customers leave you? Read the article to foresee such a thing and prevent customer loss in…

Do different: Lessons learned from the pain and joy points of a UX Designer

August 16, 2022

UX design is about improving somebody's journey while the experience of a UX Designer matters too. To get inspiration, motivation,…

Website user journey case study: improving the experience to boost sales

August 8, 2022

Does your website generate less sales than you expected? Read this article to learn how improving website user journey and…

Macadamian case study: improving the employee journey

August 2, 2022

Learn how Macadamian's UX Researchers used their expertise and journey mapping to improve the employee journey at their company

Website visitor journey map + free template

July 29, 2022

Want to learn how to build a journey map for a website visitor and improve their experience based on the…

New JM template: E-commerce store email marketing campaign

July 13, 2022

Meet our new JM template that focuses on an email marketing campaign for an e-commerce store.

New event: Collaborative mapping: how to inspire instead of tire | July 28

July 5, 2022

Want to learn how to organize and facilitate journey mapping sessions? You're at the right (web) address.

Journey mapping collaboration basics: best practices & UXPressia tips

June 28, 2022

Want to learn how to run successful collaborative journey mapping projects? Then read our new article and don't miss the…

Extend your visual power with the new features

June 23, 2022

New release is here! This time, we brought you a set of new features to take your journey maps and…