Can journey maps, as they are today, really help improve customer experience? And should you approach them all by yourself?…
Are you a UX researcher or designer looking to increase the impact of your work? Read on for five expert…
Behavioral science can help you understand how your customers make decisions and why they act on them. Read on to…
Want to keep everyone on track when working on journey maps asynchronously? This event is for you.
Want to increase retention of your cinema visitors? Then think about improving their experience with the help of customer journey…
There are many advantages of synchronous collaboration in journey mapping. Ready to learn them all and see the examples? Then…
Wanna learn how Blackline ran a low-cost diary study to create heavily data-informed personas and customer journey maps? Read on!
Have no idea why customers leave you? Read the article to foresee such a thing and prevent customer loss in…
UX design is about improving somebody's journey while the experience of a UX Designer matters too. To get inspiration, motivation,…
Does your website generate less sales than you expected? Read this article to learn how improving website user journey and…
Learn how Macadamian's UX Researchers used their expertise and journey mapping to improve the employee journey at their company
Want to learn how to build a journey map for a website visitor and improve their experience based on the…
Meet our new JM template that focuses on an email marketing campaign for an e-commerce store.