The importance of customer journey mapping: why now and not alone

November 17, 2022

The markets, economy, and customers' spending habits keep changing. But one thing stays the same: the power of journey mapping.…

🌟 Your UXPressia Black Friday deal is here

November 16, 2022

Get your special gift from the UXPressia platform during Black Friday and your customer will thank you next year.

Social media customer journey: from follower to brand advocate

November 10, 2022

Wanna turn your followers' social media customer journey into a pleasant adventure?Read this post and you will—with our tips, tricks…

Take advantage of UXPressia’s partners in the Black Friday crime

November 8, 2022

Wanna get a decent % off regular prices for useful journey mapping recourses and related tools? Here those are!

A customer journey map for beginners: learn how to navigate our mapping tool

November 8, 2022

New to the mapping concept or just new to UXPressia? Or maybe you're looking for a fast way to onboard…

Integrate your Jira issues into journey maps

November 2, 2022

Meet Jira issues —  the new section in UXPressia’s Customer Journey Mapping tool. This section allows you to incorporate Jira…

Demystifying accessibility & inclusion through personas | Nov 16

November 1, 2022

Fancy joining a fireside conversation with a researcher and a designer to learn how personas can help you create accessible…

Journey map legend: use cases and real-life examples

October 27, 2022

A journey map legend is a great way to provide the necessary information to people who work with it. Read…

Understanding end-to-end museum visitor experience (+ free map template)

October 20, 2022

Learn how to visualize and improve your museum visitor experience with journey mapping using this guide and a free, downloadable…

New event: Journey mapping is a team sport | Nov 3

October 18, 2022

Want to create journey maps that have the power to drive change? Don't go into the initiative alone. Find out…

The asynchronous journey mapping exercise: best practices and tips for collaboration

October 13, 2022

Wanna master an asynchronous journey mapping exercise? Then read our new blog post with the advantages and disadvantages of such…

How to run a customer journey mapping workshop

October 11, 2022

Are you ready to take your customer experience strategy to the next level? Then you need to check out our…

How to map a car sharing customer journey + free template

October 6, 2022

Do you want your clients to enjoy car sharing customer service provided by you? Build a car sharing customer journey…