New template: streaming service customer journey map

December 21, 2020

Can streaming services deliver not just content but also an excellent experience? For sure, they can. Check out our new…

The real experience of transitioning to CX: an interview with Arcelia De La Rosa

December 16, 2020

Read the interview with Arcelia De La Rosa to learn about her experience of transitioning to CX, its pitfalls, the…

Power up your CJM with real stuff

December 8, 2020

Making a CJM sounds like a great idea, but... where to get data from? In this post, we'll try to…

Different faces of customer journey mapping: telecom and fintech

December 7, 2020

UXPressia is hosting a free online event on journey mapping in telecom and fintech.

Case study: how Freeman Capital uses UXPressia to help people build generational wealth

December 3, 2020

Read our new case study to learn how Freeman Capital uses UXPressia to help everyday people live their best life…

Turn your maps and personas into PowerPoint presentations

November 30, 2020

Starting today, you can export customer journey maps, personas, and impact maps to PowerPoint.

PowerPoint export, new channel icons, and “Add Section” popup redesign

November 30, 2020

This month, we expanded the export functionality, introduced a bunch of new icons for channels, and redesigned the “Add Section”…

Webinar: multiple personas on one journey map

November 27, 2020

UXPressia is hosting a webinar on multiple personas journey maps

UXPressia Black Friday sale 2020: 40% off

November 24, 2020

Enjoy UXPressia Black Friday Sale 2020: 40% off UXPressia PRO and the Customer Journey Mapping course at UXPressia Academy.

Employee journey mapping: how to do it right

November 17, 2020

Are you going to build your first employee experience journey map? Read what Paul Lopushinsky, an EX mapping expert, has…

Journey mapping in marketing: how to drive a better CX

November 10, 2020

The interview with Jennifer Lund about leveraging journey mapping to drive better customer experiences.

Three November events to add to your calendar

November 9, 2020

Three free online events from UXPressia covering different aspects of journey mapping.

New Event: Power of Interview Workshop

October 28, 2020

Join the Power of Interview workshop to learn and practice customer interview skills to get more quality insights for your…