Customer Interview Techniques: a new UXPressia Academy course

February 5, 2021

Meet the new interactive online course at UXPressia Academy — Customer Interview Techniques.

Join the Power of Interview workshop on Feb 24

February 2, 2021

Join our 4-hour workshop on Wednesday, February 24, to master the customer interview techniques, sharpen your interviewing skills, and learn…

How to plan and run an online journey mapping workshop

January 25, 2021

Planning an online journey mapping workshop? Read this blog post first.

Unlock your customer understanding and improve CX with hidden insights

January 20, 2021

Come join us live on Thursday, January 28, to get a fresh, pragmatic approach to customer insights.

Upcoming event: Feature Canvas Framework for product and service ideas

January 14, 2021

Come join us live on Tuesday, January 26 to learn how to generate ideas for your product or service using…

New JM template: the sneakers store visitor journey map

January 4, 2021

Have you ever built journey maps with multiple personas? Visualizing interactions between different personas on the same map can help…

UXPressia year in review: 2020 🚀

December 28, 2020

Read this post to learn how far we at UXPressia have come in 2020 and what we have for 2021.

New template: streaming service customer journey map

December 21, 2020

Can streaming services deliver not just content but also an excellent experience? For sure, they can. Check out our new…

The real experience of transitioning to CX: an interview with Arcelia De La Rosa

December 16, 2020

Read the interview with Arcelia De La Rosa to learn about her experience of transitioning to CX, its pitfalls, the…

Power up your CJM with real stuff

December 8, 2020

Making a CJM sounds like a great idea, but... where to get data from? In this post, we'll try to…

Different faces of customer journey mapping: telecom and fintech

December 7, 2020

UXPressia is hosting a free online event on journey mapping in telecom and fintech.

Case study: how Freeman Capital uses UXPressia to help people build generational wealth

December 3, 2020

Read our new case study to learn how Freeman Capital uses UXPressia to help everyday people live their best life…

Turn your maps and personas into PowerPoint presentations

November 30, 2020

Starting today, you can export customer journey maps, personas, and impact maps to PowerPoint.