5 customer experience lessons to learn from FinTech

April 20, 2021

Saiful Nasir, the founder of CXD Labs, shares five principles of customer experience in FinTech that can be applied to…

Define a personality type to look at personas from a new angle

April 15, 2021

Want to approach your personas from a new angle? Learn how defining their personality can help you to get useful…

New event: mapping a buying journey for complex offerings

April 13, 2021

Join our free online event to learn everything about the Buying Journeys and why you should map them.

New event: how to measure the ROI of customer experience

April 4, 2021

Join our free online event to learn how to measure the ROI of customer experience from an expert.

2-day Power of Interview workshop on May 19 and 26

April 2, 2021

Join a hands-on workshop from UXPressia experts Yana Sanko and Nick Efimov. Get actual interviewing skills and receive helpful feedback…

Add descriptions to your maps and personas

April 1, 2021

We are starting this month with some hot new features, some of which you have been asking us for.

Free whitepaper: journey mapping in finance

March 25, 2021

In our new whitepaper, we cover the specifics of journey mapping in banking and finance. Read it to learn common…

Journey Mapping Ideation Strategies workshop on March 30

March 24, 2021

On Tuesday, March 30, join our 4-hour online workshop to learn and practice nine unique strategies for generating actionable ideas…

New event: customer journey mapping in SaaS onboarding

March 22, 2021

Join our free online event to learn how to use journey mapping to design the perfect onboarding for your product…

Presenting journey maps to different stakeholders

March 19, 2021

Need to present your customer journey maps to different stakeholders? Learn how our View functionality to see how you use…

New event: experience mapping trends with Jim Kalbach

March 16, 2021

Join our free online event with Jim Kalbach to learn new trends and directions in experience mapping.

Jobs to be Done is the new personas?

March 15, 2021

There's been a lot of hype about Jobs To Be Done lately. Many claim that JTBD can replace personas. But…

Why use empathy maps in B2B and how to do it step by step

March 12, 2021

Let's talk about empathy mapping in general and how to use it in B2B cases in particular. Michelle Spaul, a…