11 customer journey mapping mistakes

June 3, 2021

In this post, we will look at 11 common mistakes that don’t allow you to build effective journey maps. And…

Join the UXPressia affiliate program

June 3, 2021

Join the UXPressia Affiliate Program to earn an attractive commission each time your referral creates a paid account.

New event: improving onboarding with employee journey mapping

June 1, 2021

Learn how to use employee journey mapping to improve your employee onboarding experience.

Creating PowerPoint presentations from UXPressia

May 31, 2021

Learn how to create PowerPoint presentations from maps and personas you build in UXPressia.

New event: building customer journey maps in UXPressia

May 25, 2021

Discover the benefits of building and designing customer journey maps and personas in UXPressia.

New template: telecom customer journey map

May 19, 2021

Not everyone's happy with their providers. Want people to choose you? Check out our new template for a telecom customer…

New template: first-time gym visitor journey map

May 7, 2021

Did you think about the way gym visitor journey mapping has changed due to the new reality? We did, and…

The Team Library and experience section upgrade

May 5, 2021

Our May platform updates are out! Meet the Team Library and the upgraded experience section in the Customer Journey Mapping…

New event: getting breakthrough insights that drive SaaS conversion

May 4, 2021

Join our free online event with Nathan Lippi, former Head of User Research at PandaDoc, to learn effective research methods…

New template: remote employee journey map

April 29, 2021

Here's our new remote employee journey template for you to explore, use, and change. Check it out to deeper understand…

New trends and directions in experience mapping

April 26, 2021

Jim Kalbach, a noted author and UX designer, shares his insights into the changes and new trends in the realm…

5 customer experience lessons to learn from FinTech

April 20, 2021

Saiful Nasir, the founder of CXD Labs, shares five principles of customer experience in FinTech that can be applied to…

Define a personality type to look at personas from a new angle

April 15, 2021

Want to approach your personas from a new angle? Learn how defining their personality can help you to get useful…