Collaborative journey mapping: synchronous collaboration There are many advantages of synchronous collaboration in journey mapping. Ready to learn them all and see the examples? Then read the post. Tanya Levdikova August 30, 2022January 8, 2024
New event: Using diary studies in customer journey mapping | Sep 15 Wanna learn how Blackline ran a low-cost diary study to create heavily data-informed personas and customer journey maps? Read on! Katerina Kondrenko August 26, 2022August 26, 2022
How to stop losing customers using customer journey maps Have no idea why customers leave you? Read the article to foresee such a thing and prevent customer loss in your organization. Tanya Levdikova August 23, 2022July 30, 2023
Do different: Lessons learned from the pain and joy points of a UX Designer UX design is about improving somebody’s journey while the experience of a UX Designer matters too. To get inspiration, motivation, and grow as a UX professional, read our new article. Tanya Levdikova August 16, 2022July 30, 2023
Website user journey case study: improving the experience to boost sales Does your website generate less sales than you expected? Read this article to learn how improving website user journey and flow boos sales. Katerina Kondrenko August 8, 2022February 20, 2024
Macadamian case study: improving the employee journey Learn how Macadamian’s UX Researchers used their expertise and journey mapping to improve the employee journey at their company Tanya Levdikova August 2, 2022July 30, 2023
Website visitor journey map + free template Want to learn how to build a journey map for a website visitor and improve their experience based on the map built? Read the article. Ekaterina Nelidova July 29, 2022December 27, 2023
New JM template: E-commerce store email marketing campaign Meet our new JM template that focuses on an email marketing campaign for an e-commerce store. Elena Sinekovich July 13, 2022August 18, 2023
New event: Collaborative mapping: how to inspire instead of tire | July 28 Want to learn how to organize and facilitate journey mapping sessions? You’re at the right (web) address. Katerina Kondrenko July 5, 2022August 15, 2022
