Fancy joining a fireside conversation with a researcher and a designer to learn how personas can help you create accessible and inclusive products and services? Sign up!
Want to create journey maps that have the power to drive change? Don’t go into the initiative alone. Find out why and how you should map in teams at our next online event based on real-life cases in education and finance.
Wanna master an asynchronous journey mapping exercise? Then read our new blog post with the advantages and disadvantages of such an approach, typical scenarios, challenges, and the ways to overcome them.
Do you want your clients to enjoy car sharing customer service provided by you? Build a car sharing customer journey map, using our tips and templates.
Can journey maps, as they are today, really help improve customer experience? And should you approach them all by yourself? Join us at the next free online event to find out.
Are you a UX researcher or designer looking to increase the impact of your work? Read on for five expert tips from Nick Groeneveld you could start using today.
Behavioral science can help you understand how your customers make decisions and why they act on them. Read on to learn about the principles you can apply to your journey maps.
