Having a large audience, it's hard to adjust your offering to all at once. That's when customer grouping comes into…
The markets, economy, and customers' spending habits keep changing. But one thing stays the same: the power of journey mapping.…
New to the mapping concept or just new to UXPressia? Or maybe you're looking for a fast way to onboard…
Fancy joining a fireside conversation with a researcher and a designer to learn how personas can help you create accessible…
A journey map legend is a great way to provide the necessary information to people who work with it. Read…
Want to create journey maps that have the power to drive change? Don't go into the initiative alone. Find out…
Wanna master an asynchronous journey mapping exercise? Then read our new blog post with the advantages and disadvantages of such…
Can journey maps, as they are today, really help improve customer experience? And should you approach them all by yourself?…
Behavioral science can help you understand how your customers make decisions and why they act on them. Read on to…
Want to keep everyone on track when working on journey maps asynchronously? This event is for you.
There are many advantages of synchronous collaboration in journey mapping. Ready to learn them all and see the examples? Then…
Wanna learn how Blackline ran a low-cost diary study to create heavily data-informed personas and customer journey maps? Read on!