Customer Journey

Case study: making a student journey map to improve the university experience

How do you create an accurate student journey with multiple campuses, faculties, and dozens of unique interactions and experiences to…

December 7, 2022

Understanding end-to-end museum visitor experience (+ free map template)

Learn how to visualize and improve your museum visitor experience with journey mapping using this guide and a free, downloadable…

December 2, 2022

A guide to customer loyalty: definition, benefits, and improvement strategies

What is customer loyalty, and why is it important? How do you evaluate and improve it? And where does journey…

November 30, 2022

Event attendee journey: map a customer journey for events (+template)

Check out our new template — a conference customer journey map — to learn how to ensure the best possible…

November 28, 2022

The importance of customer journey mapping: why now and not alone

The markets, economy, and customers' spending habits keep changing. But one thing stays the same: the power of journey mapping.…

November 17, 2022

🌟 Your UXPressia Black Friday deal is here

Get your special gift from the UXPressia platform during Black Friday and your customer will thank you next year.

November 16, 2022

Social media customer journey: from follower to brand advocate

Wanna turn your followers' social media customer journey into a pleasant adventure?Read this post and you will—with our tips, tricks…

November 10, 2022

Take advantage of UXPressia’s partners in the Black Friday crime

Wanna get a decent % off regular prices for useful journey mapping recourses and related tools? Here those are!

November 8, 2022

A customer journey map for beginners: learn how to navigate our mapping tool

New to the mapping concept or just new to UXPressia? Or maybe you're looking for a fast way to onboard…

November 8, 2022