Customer Journey

Design view and customs tips for your journey maps are already here

New features are here! One of them will help you manage your mapping initiatives more effectively, the other will make…

May 26, 2022

New event: Improving customer retention with journey maps | June 8

Learn how journey mapping can help you boost customer retention.

May 23, 2022

Online student customer journey map (+ free template)

Learn how to start effective customer journey mapping for online courses, colleges, universities, and other educational initiatives and institutions.

May 20, 2022

New event: Improving the enrollment flow with journey mapping | May 24

Want to learn how to fix the website user flow using customer journey mapping? Register for our free online event.

May 12, 2022

How American Equity expands its digital presence with UXPressia

Discover how a leader in the fixed index annuities industry uses UXPressia to run digital experience initiatives.

April 28, 2022

Service Blueprint: Many Birds with One Stone

Learn more about what a service blueprint is and how to create one for your company's purposes.

April 22, 2022

Create your own channels library and use checklists

Ready to meet the new UXPressia functionality? All the details are inside with your invitation to a special event related…

April 8, 2022

5 cogent reasons to create a donor journey map for non-profit organizations (+template)

We built the donor journey map template to help charities and nonprofits improve their donor experience.

April 4, 2022

How to create prototypes with user journey maps

Want to learn how to test concepts and validate UX design ideas with the help of journey mapping? Read the…

March 31, 2022