Customer Journey

How to stop losing customers using customer journey maps

Have no idea why customers leave you? Read the article to foresee such a thing and prevent customer loss in…

August 23, 2022

Website user journey case study: improving the experience to boost sales

Does your website generate less sales than you expected? Read this article to learn how improving website user journey and…

August 8, 2022

Macadamian case study: improving the employee journey

Learn how Macadamian's UX Researchers used their expertise and journey mapping to improve the employee journey at their company

August 2, 2022

Website visitor journey map + free template

Want to learn how to build a journey map for a website visitor and improve their experience based on the…

July 29, 2022

New JM template: E-commerce store email marketing campaign

Meet our new JM template that focuses on an email marketing campaign for an e-commerce store.

July 13, 2022

New event: Collaborative mapping: how to inspire instead of tire | July 28

Want to learn how to organize and facilitate journey mapping sessions? You're at the right (web) address.

July 5, 2022

Journey mapping collaboration basics: best practices & UXPressia tips

Want to learn how to run successful collaborative journey mapping projects? Then read our new article and don't miss the…

June 28, 2022

Extend your visual power with the new features

New release is here! This time, we brought you a set of new features to take your journey maps and…

June 23, 2022

Lessons Learned from the Pain and Joy Points of a UX Designer | July 7

Want to find out how to develop a learner's mindset for your own UX journey? Join our online event.

June 22, 2022