How to stop losing customers using customer journey maps Have no idea why customers leave you? Read the article to foresee such a thing and prevent customer loss in your organization. Tanya Levdikova August 23, 2022July 30, 2023
Website user journey case study: improving the experience to boost sales Does your website generate less sales than you expected? Read this article to learn how improving website user journey and flow boos sales. Katerina Kondrenko August 8, 2022February 20, 2024
Macadamian case study: improving the employee journey Learn how Macadamian’s UX Researchers used their expertise and journey mapping to improve the employee journey at their company Tanya Levdikova August 2, 2022July 30, 2023
Website visitor journey map + free template Want to learn how to build a journey map for a website visitor and improve their experience based on the map built? Read the article. Ekaterina Nelidova July 29, 2022December 27, 2023
New JM template: E-commerce store email marketing campaign Meet our new JM template that focuses on an email marketing campaign for an e-commerce store. Elena Sinekovich July 13, 2022March 10, 2025
New event: Collaborative mapping: how to inspire instead of tire | July 28 Want to learn how to organize and facilitate journey mapping sessions? You’re at the right (web) address. Katerina Kondrenko July 5, 2022March 5, 2025
Journey mapping collaboration basics: best practices & UXPressia tips Want to learn how to run successful collaborative journey mapping projects? Then read our new article and don’t miss the next in the series. Tanya Levdikova June 28, 2022July 30, 2024
Extend your visual power with the new features New release is here! This time, we brought you a set of new features to take your journey maps and personas to the next visual level and add more depth to the Process & channels section. Katerina Kondrenko June 23, 2022August 30, 2023
Lessons Learned from the Pain and Joy Points of a UX Designer | July 7 Want to find out how to develop a learner’s mindset for your own UX journey? Join our online event. Katerina Kondrenko June 22, 2022March 10, 2025
