Join our live interview with Paul Lopushinski, the founder of Playficient, to learn how to map employee journeys.
Learn how to achieve better growth for digital products and explore new opportunities with an experimental approach at our event…
This article is based on the patient journey mapping talk by Anneke Rijk where she shared some pragmatic, hands-on tips…
UXPressia 4.38 is out! Check out the new features: global font settings, font settings for CJM stages, substages, and section…
Martina Mitz explains experience mapping and describes the difference between journey maps, service blueprints, mental model diagrams, and cases when…
Learn 4 tips for creating living and breathing customer journey maps from Noz Urbina.
Home24 implemented the design thinking methodology to increase their customer satisfaction and shared some insights about improving customer experience in…
Read an interview about mapping healthcare experience with Jennifer Fraser, Director of User Experience at Macadamian.
We built this customer support JM template to help you deliver best possible experience on this stage.