Customer Journey

Webinar: multiple personas on one journey map

UXPressia is hosting a webinar on multiple personas journey maps

November 27, 2020

UXPressia Black Friday sale 2020: 40% off

Enjoy UXPressia Black Friday Sale 2020: 40% off UXPressia PRO and the Customer Journey Mapping course at UXPressia Academy.

November 24, 2020

Employee journey mapping: how to do it right

Are you going to build your first employee experience journey map? Read what Paul Lopushinsky, an EX mapping expert, has…

November 17, 2020

Journey mapping in marketing: how to drive a better CX

The interview with Jennifer Lund about leveraging journey mapping to drive better customer experiences.

November 10, 2020

Mapping employee experience event with Paul Lopushinsky

Join our live interview with Paul Lopushinski, the founder of Playficient, to learn how to map employee journeys.

October 15, 2020

New Event: Journey Mapping in Growth Experiments

Learn how to achieve better growth for digital products and explore new opportunities with an experimental approach at our event…

October 2, 2020

Patient journey mapping — a pragmatic approach

This article is based on the patient journey mapping talk by Anneke Rijk where she shared some pragmatic, hands-on tips…

October 1, 2020

Global font settings, a new CJM section to show personas’ interactions, and more

UXPressia 4.38 is out! Check out the new features: global font settings, font settings for CJM stages, substages, and section…

September 11, 2020

Expert opinion on experience mapping: why, how, and what

Martina Mitz explains experience mapping and describes the difference between journey maps, service blueprints, mental model diagrams, and cases when…

September 10, 2020