Customer Journey

Customer Interview Techniques: a new UXPressia Academy course

Meet the new interactive online course at UXPressia Academy — Customer Interview Techniques.

February 5, 2021

How to plan and run an online journey mapping workshop

Planning an online journey mapping workshop? Read this blog post first.

January 25, 2021

New JM template: the sneakers store visitor journey map

Have you ever built journey maps with multiple personas? Visualizing interactions between different personas on the same map can help…

January 4, 2021

UXPressia year in review: 2020 🚀

Read this post to learn how far we at UXPressia have come in 2020 and what we have for 2021.

December 28, 2020

New template: streaming service customer journey map

Can streaming services deliver not just content but also an excellent experience? For sure, they can. Check out our new…

December 21, 2020

Power up your CJM with real stuff

Making a CJM sounds like a great idea, but... where to get data from? In this post, we'll try to…

December 8, 2020

Different faces of customer journey mapping: telecom and fintech

UXPressia is hosting a free online event on journey mapping in telecom and fintech.

December 7, 2020

Case study: how Freeman Capital uses UXPressia to help people build generational wealth

Read our new case study to learn how Freeman Capital uses UXPressia to help everyday people live their best life…

December 3, 2020

Turn your maps and personas into PowerPoint presentations

Starting today, you can export customer journey maps, personas, and impact maps to PowerPoint.

November 30, 2020