Customer Journey

Journey Mapping Ideation Strategies workshop on March 30

On Tuesday, March 30, join our 4-hour online workshop to learn and practice nine unique strategies for generating actionable ideas…

March 24, 2021

New event: customer journey mapping in SaaS onboarding

Join our free online event to learn how to use journey mapping to design the perfect onboarding for your product…

March 22, 2021

Presenting journey maps to different stakeholders

Need to present your customer journey maps to different stakeholders? Learn how our View functionality to see how you use…

March 19, 2021

New event: experience mapping trends with Jim Kalbach

Join our free online event with Jim Kalbach to learn new trends and directions in experience mapping.

March 16, 2021

New event: facilitating journey mapping online

Join our free event to learn from pros how to facilitate journey mapping workshops online.

March 11, 2021

Using customer journey mapping to design the perfect onboarding for your SaaS

Learn how customer journey mapping for SaaS can help you provide effective onboarding to your users. Great examples of successful…

March 4, 2021

New template: car insurance customer journey map

Meet our new car insurance customer journey map template with multiple personas. Check it out to get an idea of…

March 3, 2021

How to get stakeholders on board with your journey mapping initiative

In this post, you will find helpful tips on how to get much-needed support for journey mapping initiatives in your…

February 11, 2021

New event: insurance customer journey mapping case walkthrough

Join our free customer journey mapping webinar to learn how to map comprehensive and insightful customer journeys.

February 9, 2021