Customer Journey

Using customer journey mapping to design the perfect onboarding for your SaaS

Learn how customer journey mapping for SaaS can help you provide effective onboarding to your users. Great examples of successful…

March 4, 2021

New template: car insurance customer journey map

Meet our new car insurance customer journey map template with multiple personas. Check it out to get an idea of…

March 3, 2021

How to get stakeholders on board with your journey mapping initiative

In this post, you will find helpful tips on how to get much-needed support for journey mapping initiatives in your…

February 11, 2021

New event: insurance customer journey mapping case walkthrough

Join our free customer journey mapping webinar to learn how to map comprehensive and insightful customer journeys.

February 9, 2021

Customer Interview Techniques: a new UXPressia Academy course

Meet the new interactive online course at UXPressia Academy — Customer Interview Techniques.

February 5, 2021

How to plan and run an online journey mapping workshop

Planning an online journey mapping workshop? Read this blog post first.

January 25, 2021

New JM template: the sneakers store visitor journey map

Have you ever built journey maps with multiple personas? Visualizing interactions between different personas on the same map can help…

January 4, 2021

UXPressia year in review: 2020 🚀

Read this post to learn how far we at UXPressia have come in 2020 and what we have for 2021.

December 28, 2020

New template: streaming service customer journey map

Can streaming services deliver not just content but also an excellent experience? For sure, they can. Check out our new…

December 21, 2020