Customer Journey

New event: mapping a buying journey for complex offerings

Join our free online event to learn everything about the Buying Journeys and why you should map them.

April 13, 2021

New event: how to measure the ROI of customer experience

Join our free online event to learn how to measure the ROI of customer experience from an expert.

April 4, 2021

Add descriptions to your maps and personas

We are starting this month with some hot new features, some of which you have been asking us for.

April 1, 2021

Free whitepaper: journey mapping in finance

In our new whitepaper, we cover the specifics of journey mapping in banking and finance. Read it to learn common…

March 25, 2021

Journey Mapping Ideation Strategies workshop on March 30

On Tuesday, March 30, join our 4-hour online workshop to learn and practice nine unique strategies for generating actionable ideas…

March 24, 2021

New event: customer journey mapping in SaaS onboarding

Join our free online event to learn how to use journey mapping to design the perfect onboarding for your product…

March 22, 2021

Presenting journey maps to different stakeholders

Need to present your customer journey maps to different stakeholders? Learn how our View functionality to see how you use…

March 19, 2021

New event: experience mapping trends with Jim Kalbach

Join our free online event with Jim Kalbach to learn new trends and directions in experience mapping.

March 16, 2021

New event: facilitating journey mapping online

Join our free event to learn from pros how to facilitate journey mapping workshops online.

March 11, 2021