Templates

Cinema customer journey: visualize it to improve + free template

Want to increase retention of your cinema visitors? Then think about improving their experience with the help of customer journey…

September 6, 2022

Website visitor journey map + free template

Want to learn how to build a journey map for a website visitor and improve their experience based on the…

July 29, 2022

New JM template: E-commerce store email marketing campaign

Meet our new JM template that focuses on an email marketing campaign for an e-commerce store.

July 13, 2022

Online student customer journey map (+ free template)

Learn how to start effective customer journey mapping for online courses, colleges, universities, and other educational initiatives and institutions.

May 20, 2022

5 cogent reasons to create a donor journey map for non-profit organizations (+template)

We built the donor journey map template to help charities and nonprofits improve their donor experience.

April 4, 2022

End-to-end employee journey + mapping template

Are you going to build an employee journey map? Read this article first to wrap your mind around the methodology.…

January 19, 2022

Updated template: Banking service journey map for business

Check out the Banking for Business CJM Template to find out possible stages of your clients’ journey, their goals, expectations,…

November 23, 2021

Mapping employee experience for the first time? Read this.

Journey mapping works miracles for employee experience design. Still, many HR teams get cold feet as it seems too overwhelming.…

October 24, 2021

New template: new reality travel journey map

Have you been traveling recently? Or maybe someone shared their experience with you? Anyway, you might have a grasp of…

June 24, 2021