Templates

Customer experience in manufacturing: turn challenges into opportunities (+ free template)

Join us as we explore a strategy for improved CX in manufacturing, and see how it can help companies drive…

March 23, 2023

How to create a customer journey map in e-commerce (+ free template)

Unmatched customer experience takes you to the top in the growing e-commerce market. Customer journey mapping in e-commerce helps you…

January 20, 2023

B2B customer journey: the ultimate guide + templates

How to map customer journey in B2B? In this post, we'll learn key differences of B2B customer journey mapping on…

December 29, 2022

Understanding end-to-end museum visitor experience (+ free map template)

Learn how to visualize and improve your museum visitor experience with journey mapping using this guide and a free, downloadable…

December 2, 2022

Event attendee journey: map a customer journey for events (+template)

Check out our new template — a conference customer journey map — to learn how to ensure the best possible…

November 28, 2022

Social media customer journey: from follower to brand advocate

Wanna turn your followers' social media customer journey into a pleasant adventure?Read this post and you will—with our tips, tricks…

November 10, 2022

A customer journey map for beginners: learn how to navigate our mapping tool

New to the mapping concept or just new to UXPressia? Or maybe you're looking for a fast way to onboard…

November 8, 2022

How to run a customer journey mapping workshop

Are you ready to take your customer experience strategy to the next level? Then you need to check out our…

October 11, 2022

How to map a car sharing customer journey + free template

Do you want your clients to enjoy car sharing customer service provided by you? Build a car sharing customer journey…

October 6, 2022