CJM for Gym Fitness
Does your gym UX need some workout? If you ever saw that angry face of a beefcake when he wasn’t pleased with his user experience then the answer is yes!
We made this template so you never disappoint your puffed customers. It’s based on years of UX study and teaching, thorough analysis of many articles and maps and lots of times we spent in gym ourselves!
Put a dozen of touchpoints on your dumbbell bar and keep lifting your gym’s user experience until it’s perfect!
Links to help you
- Our blog to help you start with CJM
- Example of CJM for gym business
- Gym customer journey maps
- 6 Ways Gyms Can Improve CX
- Gym members are willing to pay more money to get better UX
- What is Gym Customer Service
- Increase Gym Member Retention with Better Customer Service
- CX in the Fitness Industry Needs a Workout