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Pricing plans
AI Boost
Enterprise
ROI calculator
Education
Nonprofits
Referral Program
UXPressia vs. Excel
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Customer journey map & personas templates for services
Description
templates
Customer journey maps (7)
Personas (8)
IMs (2)
Telecom customer journey map
3
Call center B2B customer journey map
3
Legal service client journey (B2B)
1
Public sector client journey (B2B, registering a business)
1
SIM card buyer journey
2
Mobile telecom customer journey
3
Enterprise telecom customer journey
4
100%
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Helpful links
Online tools
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Learn how to create effective and robust journey maps with the CJM Fundamentals course
YouTube videos
[YouTube video] Building Customer Journey Maps in UXPressia
[YouTube video] Facilitating Journey Mapping Workshops Online: Tips and Tricks
[YouTube video] Customer Journey Mapping in Telehealth: Case Overview and Best Practices
Blog articles
[Blog article] Define a personality type to look at personas from a new angle
[Blog article] Journey mapping — a strategic approach from Percy Rose, Head of Customer Success Strategy at HPE
Telecom
Mobile
Connection
B2C
Impact map
Internet
Manager
Retail
Legal
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