Customer journey map & personas templates for services
Description
Helpful links
- Request a platform demo with UXPressia's team
- Learn how to create effective and robust journey maps with the CJM Fundamentals course
- [Blog article] Define a personality type to look at personas from a new angle
- [YouTube video] Building Customer Journey Maps in UXPressia
- [YouTube video] Facilitating Journey Mapping Workshops Online: Tips and Tricks
- [Blog article] Journey mapping — a strategic approach from Percy Rose, Head of Customer Success Strategy at HPE
- [YouTube video] Customer Journey Mapping in Telehealth: Case Overview and Best Practices
- All (10)
- CJMs (4)
- Personas (4)
- IMs (2)
Telecom customer journey map
Telecom impact map
Eliza Wieczorek, Connected Nomad
Call center B2B customer journey map
Call center B2B impact map
Ren, Consistent Contributor
Legal service client journey
Emily, Legal Service Client
Public sector client journey (registering a business)
Lisa, Eco-Entrepreneur
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