Let's put all theory we've learned into practice by creating a customer journey map step-by-step. In the end, you'll be…
Wanna create a persona? Let's do it together, one step at a time. This comprehensive walkthrough will serve as your…
In this guide, we’ll go through the process step by step and create an impact map example from scratch.
Today, we are all obsessed with the experience of the customer. However, few seem to care about employee experience. This…
How to map customer journey in B2B? In this post, we'll learn key differences of B2B customer journey mapping on…
We know one-off customer journey maps are no good. But how often should you update your customer journey map? Get…
This summer, we have launched a user research group and we invite you to join it and share your ideas…
2018 has been a busy year for UXPressia. In this New Year post, we'd like recap everything that's happened this…
KPIs are what make effective journey maps. With UXPressia, you can now integrate your customer journey maps with Mixpanel to…