Katerina Kondrenko

Persona vs. market segment: (not so) common ground

Having a large audience, it's hard to adjust your offering to all at once. That's when customer grouping comes into…

November 22, 2022

🌟 Your UXPressia Black Friday deal is here

Get your special gift from the UXPressia platform during Black Friday and your customer will thank you next year.

November 16, 2022

Social media customer journey: from follower to brand advocate

Wanna turn your followers' social media customer journey into a pleasant adventure?Read this post and you will—with our tips, tricks…

November 10, 2022

Take advantage of UXPressia’s partners in the Black Friday crime

Wanna get a decent % off regular prices for useful journey mapping recourses and related tools? Here those are!

November 8, 2022

Integrate your Jira issues into journey maps

Meet Jira issues —  the new section in UXPressia’s Customer Journey Mapping tool. This section allows you to incorporate Jira…

November 2, 2022

Demystifying accessibility & inclusion through personas | Nov 16

Fancy joining a fireside conversation with a researcher and a designer to learn how personas can help you create accessible…

November 1, 2022

How to map a car sharing customer journey + free template

Do you want your clients to enjoy car sharing customer service provided by you? Build a car sharing customer journey…

October 6, 2022

Asynchronous collaborative journey mapping—fact or fiction | Sept 27

Want to keep everyone on track when working on journey maps asynchronously? This event is for you.

September 13, 2022

Cinema customer journey: visualize it to improve + free template

Want to increase retention of your cinema visitors? Then think about improving their experience with the help of customer journey…

September 6, 2022