There's a difference between mapping customer journeys when working in an office and doing it remotely. UXPressia has all you…
Customer journey mapping market is so hot today. It seems like everyone is trying to get there. Companies from around…
What to do with a journey map once you finish it? In this post, we'll find out how to make…
A few ways to brand customer journey maps and personas. Breathe life into your deliverables and make it clear right…
Let's be clear about this - creating customer personas can take months. What to do if you don't have personas,…
Customer support logs are an endless source of data for building insightful customer journey maps. However, we’ve discovered that it’s…
Creating CJM is a challenging task. It’s not just about doing it right. Sometimes your CJM gets so complicated that…
We're always looking for new ways to use CJM. In this post, we'll try to use our customer journey map…