B2B customer journey: the ultimate guide + templates How to map customer journey in B2B? In this post, we’ll learn key differences of B2B customer journey mapping on a real-world example. Arthur McCay December 29, 2022December 4, 2023
A comprehensive guide to stakeholder mapping in UX Want to learn what stakeholder mapping is, when do you need it, and how to create a stakeholder map? Read our new blog post. Darya Jandossova Troncoso December 21, 2022August 30, 2023
Understanding end-to-end museum visitor experience (+ free map template) Learn how to visualize and improve your museum visitor experience with journey mapping using this guide and a free, downloadable template. Sofia Grigoreva December 2, 2022December 12, 2024
How to run a customer journey mapping workshop Are you ready to take your customer experience strategy to the next level? Then you need to check out our latest how-to guide! Anastasia Schebrova October 11, 2022January 22, 2024
Mapping employee experience for the first time? Read this. Journey mapping works miracles for employee experience design. Still, many HR teams get cold feet as it seems too overwhelming. What do you do? Start small. Yana Sanko October 24, 2021March 2, 2023
Creating PowerPoint presentations from UXPressia Learn how to create PowerPoint presentations from maps and personas you build in UXPressia. Anastasia Schebrova May 31, 2021September 7, 2022
Define a personality type to look at personas from a new angle Want to approach your personas from a new angle? Learn how defining their personality can help you to get useful insights. Katerina Kondrenko April 15, 2021November 11, 2022
Presenting journey maps to different stakeholders Need to present your customer journey maps to different stakeholders? Learn how our View functionality to see how you use on CJM for any purpose. Tanya Levdikova March 19, 2021November 24, 2022
How to plan and run an online journey mapping workshop Planning an online journey mapping workshop? Read this blog post first. Tanya Levdikova January 25, 2021September 7, 2022
