Journey intelligence
Ask questions across your maps, surface opportunities, plan actions, and update journeys from new research.
Turn customer journeys into faster decisions
AI Boost is the premium add-on that brings advanced AI into UXPressia, helping CX teams move faster, act on evidence, and keep journeys up to date without losing context.
PREMIUM ADD-ON
What you get with AI Boost
Exclusive AI capabilities, added to your UXPressia workspace.
Traceable evidence
Connect every insight back to the research, files, tickets, and journey and persona context behind it.
Live customer signals
Analyze VoC and support data automatically and turn the noise into prioritized fixes.
Multi-persona capabilities
Generate multi-persona journey maps in one go, and chat with several personas at once to reveal contrasting needs.
Transform journey maps into actionable intelligence
- Ask strategic questions and get precise answers grounded in your maps.
- Automatically surface pain points, improvement ideas, and high-value opportunities.
- Turn fresh research materials into instant, evidence-backed journey updates.
- Distill your journey maps into polished executive summaries and decision-ready briefs.
Trace every AI insight back to research evidence
- Connect findings to interviews, files, support tickets, and mapped journey evidence.
- Validate AI-generated insights with clear references to the source material.
- Show stakeholders why a recommendation matters and where it came from.
- Keep research data and journey decisions linked as your map evolves.
Turn Voice of Customer and support data into action
- Automatically analyze customer feedback and support data, then map issues to the journey stages.
- Visualize sentiment, volume, response time, and recurring friction throughout the journey.
- Turn scattered customer feedback into prioritized, evidence-based CX improvements.
- Keep the journey connected to live customer signals instead of static reports.
COMING SOON
Explore customer perspectives without a full research cycle
- Chat with several personas at once to compare needs, objections, motivations, and reactions.
- Generate journey maps that show multiple personas side by side, so contrasts are visible at a glance.
- Give product, design, and engineering on-demand access to customer thinking. No scheduling, no recruiting, no waiting.
- Pressure-test hypotheses live across customer segments during workshops and stakeholder sessions.
Use UXPressia data across your AI stack and teams
- Plug UXPressia into your AI workflows so your assistants can work with your journey maps, personas, and insights.
- Ask questions across your CX source of truth without extra tabs or copy-paste.
- Let teams use journey maps and personas in their own AI workflows.
- Keep maps current as research, interviews, and analysis flow through your work.
Pick the right AI provider for every task
- Access leading AI providers from one secure UXPressia workflow.
- Match the provider to the job, from fast synthesis to deep strategic analysis.
- Compare model outputs side by side and pick the strongest one right inside your map.
- Stay flexible as the AI landscape changes and new providers emerge.
Bring AI to every part of your CX practice with UXPressia
AI Boost includes automatic access to every new AI capability we release throughout the year.
